Connor Milton
Brantford
Summary
Dynamic professional with a proven track record at Ferrero Rocher, enhancing warehouse efficiency and safety. Skilled in material handling and fostering a culture of exceptional customer service. Demonstrated ability to motivate employees and delegate tasks effectively, resulting in a significant improvement in operational productivity and safety standards.
Overview
12
12
years of professional experience
Work History
Shop Manager
Red Shed
02.2023 - Current
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed shop opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts
- Maintained a clean, safe, and inviting shop environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Install metal roofing systems on sheds and modular homes
- Frame buildings to specific blue prints
- Install vinal flooring, trim, windows, doors, painting walls and trim
Pool Service Technician
London Recreational Contracting
06.2021 - 01.2023
- Maintained optimal equipment performance with routine inspections, repairs, and replacements.
- Developed strong professional relationships with clients through clear communication channels regarding their needs and expectations.
- Implemented seasonal preparation procedures to protect pools from damage during winter months or other weather-related events.
- Demonstrated attention to detail when cleaning pool surfaces, skimmers, filters, pumps, and accessories for optimal performance.
- Contributed positively to the company''s reputation by upholding high standards of professionalism, work ethic, and customer care.
- Enhanced pool water quality by conducting regular chemical testing and adjusting levels as necessary.
Forklift Operator
Ferrero Rocher
03.2013 - 04.2021
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Education
Electrical Techniques
Fanshawe College
London, ON04-2009
Skills
- Customer service
- Health and safety
- Employee motivation
- Task delegation
- Shipping and receiving
- Warehouse safety
- Material handling
- Safe driver
- Material packaging
Timeline
Shop Manager
Red Shed
02.2023 - Current
Pool Service Technician
London Recreational Contracting
06.2021 - 01.2023
Forklift Operator
Ferrero Rocher
03.2013 - 04.2021
Electrical Techniques
Fanshawe College
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