Connor McCarthy
Brampton,ON
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed.
Overview
23
23
years of professional experience
Work History
Grocery Associate Team Leader
Whole Foods Market
Mississauga ON
07.2011 - 12.2025
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members and suppliers to achieve growth and win/win partnerships.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to satisfying customer service.
- Built strong relationships with customers through positive attitude and attentive response.
- Led team of 15 team members while achieving sales comps and goals as per Regional guidelines.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Achieved Dairy sales record while managing Dairy sub-team
- Implemented new working processes to deliver multiple improvements.
- Molded team and embraced change to adapt within dynamic market.
- Engaged in Market Specials display planing according to bi-weekly cadence and upholding merchandising standards
- Verified confidential budget reports remained up-to-date for Grocery department on weekly basis, also providing relevant information for Team Members.
- Performed Order Writing duties for all sub-teams in Grocery department
- Undertook 4 month Team Leader training course
- Kept track of Departments sales and spoilage numbers, maintained inventory across multiple sub-teams, managed orders and PO's
- Generated weekly schedule for the Team according to the needs of the business
Sales Associate
Party City
Brampton ON
02.2007 - 06.2011
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Team Member
Shopper's Drug Mart
Brampton ON
02.2010 - 03.2010
- Helped with setting up new store location
- Developed strong cooperative relationships with coworkers and managers.
- Lifted, stacked and transported boxes using hard cart and forklift.
- Adhered to floor plan and layout of store while working on plan-o-grams
Grocery Clerk
No Frills
Brampton, ON
01.2003 - 01.2007
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members and suppliers to achieve growth and win/win partnerships.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to satisfying customer service.
- Built strong relationships with customers through positive attitude and attentive response.
- Led team of 15 team members while achieving sales comps and goals as per Regional guidelines.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Achieved Dairy sales record while managing Dairy sub-team
- Implemented new working processes to deliver multiple improvements.
- Molded team and embraced change to adapt within dynamic market.
- Engaged in Market Specials display planing according to bi-weekly cadence and upholding merchandising standards
- Verified confidential budget reports remained up-to-date for Grocery department on weekly basis, also providing relevant information for Team Members.
- Performed Order Writing duties for all sub-teams in Grocery department
- Undertook 4 month Team Leader training course
- Kept track of Departments sales and spoilage numbers, maintained inventory across multiple sub-teams, managed orders and PO's
- Generated weekly schedule for the Team according to the needs of the business
Education
High School Diploma -
Cardinal Leger Secondary School
Brampton ON 06.2004
Skills
- Providing Feedback
- Overseeing Daily Activities
- Inventory Control Processes
- Safety Processes
- Corrective Actions
- Team Relationships
- Office Support
- Customer Inquiries
- Key Performance Indicators (KPI)
- Staff Training
- Operational Efficiency
- SOP Adherence
Timeline
Grocery Associate Team Leader
Whole Foods Market
07.2011 - 12.2025
Team Member
Shopper's Drug Mart
02.2010 - 03.2010
Sales Associate
Party City
02.2007 - 06.2011
Grocery Clerk
No Frills
01.2003 - 01.2007
High School Diploma -
Cardinal Leger Secondary School