Connor Houston
East Gwillimbury,ON
Summary
Results-oriented leader with extensive experience in the automotive industry. Skilled in team leadership, financial management, and customer relationship management, driving both sales growth and operational success. Committed to fostering collaboration and open communication across departments.
Overview
7
7
years of professional experience
Work History
General Manager
Midland Chrysler
Midland, Ontario
09.2022 - 12.2025
- Reviewed financial statements including profit and loss accounts, balance sheets, cash flow statements, ensuring accuracy of data.
- Conducted regular meetings with dealership personnel to discuss progress towards company goals, performance issues, potential opportunities and challenges.
- Maintained open communication channels between department heads so that everyone is informed on important matters affecting the dealership's success.
- Developed and implemented strategies for sales, customer service, inventory control, financial management and other areas of operations.
- Resolved customer inquiries and complaints requiring management-level escalation.
Sales Manager
Midland Chrysler
Midland, Ontario
03.2022 - 09.2022
- Managed daily operations of the automotive sales team.
- Trained and mentored new sales associates on best practices.
- Oversaw inventory management to ensure optimal stock levels.
- Created reports detailing sales performance to present to upper management at weekly meetings.
- Maintained vehicle selection, pricing and specials on website and social media.
Sales Consultant
Lexus On The Park
03.2019 - 02.2022
- Developed strong relationships with clients to ensure repeat business and referrals.
- Maintained knowledge of automotive trends and Lexus product offerings for informed consultations.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Maintained customer satisfaction by providing prompt, reliable service.
Education
Automotive Business Degree
Georgian College
Barrie08-2018
High School Diploma -
St Mary Catholic Secondary School
Hamilton, ON06-2014
Skills
- Customer service
- Problem solving
- Revenue generation
- Inventory management
- Customer experience
- Sales demonstration
- Team leadership
- Conflict resolution
- Negotiation skills
- Time management
- Customer relationship management
Timeline
General Manager
Midland Chrysler
09.2022 - 12.2025
Sales Manager
Midland Chrysler
03.2022 - 09.2022
Sales Consultant
Lexus On The Park
03.2019 - 02.2022
Automotive Business Degree
Georgian College
High School Diploma -
St Mary Catholic Secondary School