Connor Gordon
Ajax,ON
Summary
Dynamic Golf Operations Assistant at ClubLink with a proven track record in enhancing member satisfaction and streamlining tee time management. Skilled in membership management and leading teams, I effectively trained staff and improved operational workflows, ensuring a seamless experience for all members while maintaining high standards of service and equipment availability.
Prepared to contribute effectively to golf course operations and enhance member satisfaction. Expertise in coordinating tournaments, managing tee times, and ensuring seamless daily operations. Known for strong team collaboration, adaptability, and results-driven approach. Possesses excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Golf Operations Assistant
ClubLink
06.2021 - 11.2025
- Coordinated daily golf operations to enhance member experience and satisfaction.
- Provided customer service support, addressing inquiries and resolving issues efficiently.
- Trained new staff on operational procedures and best practices for member interactions.
- Monitored inventory levels of golfing equipment and supplies to ensure availability for members.
- Managed tee time reservations using ClubLink's management software to streamline scheduling.
- Collaborated with team members to implement process improvements enhancing workflow efficiency.
- Assisted in maintaining golf course standards through regular communication with grounds crew.
Education
Ontario Collage Diploma - Entrepreneurship And Small Businesses
Durham College
Oshawa03-2027
Skills
- Membership management
- Golf course management
- Food and beverage sales
- Golf cart operations
- Troubleshooting equipment
- POS system operation
- Leading teams
Languages
English
Native or Bilingual
Japanese
Limited Working
Timeline
Golf Operations Assistant
ClubLink
06.2021 - 11.2025
Ontario Collage Diploma - Entrepreneurship And Small Businesses
Durham College