Connor Ciomko

Results oriented HR Program Analyst with hands on experience in Learning & Development, HR Administration and Issue Resolution. Skilled at managing comprehensive issue resolution processes and ensuring data accuracy. Proven ability to prioritize tasks, oversee projects, and communicate complex information clearly and effectively. Proficient in MS Office Suite and adept at utilizing Learning Management Systems (LMS) to optimize employee training initiatives. Recognized for exceptional attention to detail, collaborative teamwork and a strong commitment to continuous process improvement.

• Over two years of work experience in the HR Learning & Development function at TD, by acting as a key contact for handling inquiries and resolving issues related to employee training programs
• Over four years of customer service and administration experience in fast-paced and complex work environments
• Experienced in efficient end-to-end issue management while adhering to escalation protocols and service level agreement (SLA) standards
• Demonstrated proficiency in maintaining data accuracy and integrity of confidential information
• Strong ability to manage and prioritize numerous tasks and projects
• Team-oriented and results-driven with an exceptional attention to detail
• Excellent interpersonal and relationship management skills with the ability to communicate complex information clearly and effectively to different stakeholders
• Proficient use of Microsoft Office (e.g., Word, Outlook, Excel, PowerPoint, Teams)