Dynamic professional with a proven track record in staff leadership and site safety management at Jeff Henderson Construction. Expert in digital marketing strategy and product sourcing, I consistently exceed quality expectations while fostering strong team collaboration. Committed to enhancing operational efficiency and client satisfaction through effective communication and critical thinking.
Overview
14
14
years of professional experience
Work History
Bouncer
Isabelle's Bar & Lounge
10.2021 - Current
Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
Checked IDs and closely examined patrons' faces to verify age.
Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.
Enhanced venue reputation by providing exceptional customer service to patrons and addressing their concerns.
Maintained order during high-profile events, coordinating efforts with other security personnel for crowd control management.
Established rapport with regular customers, creating a welcoming environment that encouraged repeat business.
Improved staff response time with efficient coordination of security personnel during incidents.
Liaised with local police officers, fire services and emergency services to maintain security and service and resolve issues.
Collaborated with management to develop security protocols, resulting in smoother operations and increased safety measures.
Contributed to revenue growth by promoting special events and offers to guests upon entry or during their visit.
Online Business Owner
Fulfillment by Amazon
09.2019 - Current
Boosted online sales by implementing effective marketing strategies and optimizing website content.
Optimized product listings with eye-catching images and persuasive descriptions, increasing conversion rates.
Created engaging social media content to increase brand awareness and attract new customers.
Developed successful email campaigns to engage subscribers and drive repeat business.
Established strong relationships with suppliers for better pricing and product availability, reducing operational costs.
Continuously assessed progress towards established business objectives by analyzing financial and performance data, making appropriate adjustments as needed.
Monitored industry trends to stay ahead of competitors and capitalize on emerging opportunities.
Managed inventory for a streamlined shopping experience, resulting in increased customer satisfaction.
Collaborated with web designers to create an aesthetically pleasing and user-friendly website, enhancing the overall customer experience.
Utilized various e-commerce platforms to broaden audience reach and maximize sales potential for the online business owner resume.
Analyzed web analytics data to make informed decisions about marketing strategies and website improvements.
Established and maintained e-commerce website to promote and sell products.
Analyzed customer feedback to identify areas of improvement in online shopping experience.
Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
Construction Supervisor
Jeff Henderson Construction
03.2015 - 04.2025
Supervised field crews to maximize quality and work efficiency.
Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.
Completed projects on time and within budget by effectively managing resources and schedules.
Reported quality of performance on site to site construction superintendents.
Collaborated with architects, engineers, and designers to develop comprehensive plans that met client requirements while adhering to established budgets and timelines.
Delivered high-quality projects by maintaining a rigorous focus on quality assurance and control throughout the construction process.
Increased client satisfaction with clear communication, timely updates, and quick resolution of issues.
Coordinated construction planning, material resources, and staff scheduling to achieve on-time, under-budget completion for [Number] profitable projects valued at $[Amount] in total.
Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
Steel Stud Framer
Self-employeed
02.2011 - 08.2015
Developed expertise in reading architectural drawings, ensuring accurate interpretation of design plans for successful implementation in steel stud framing projects.
Increased efficiency in steel stud framing projects by implementing effective time management and planning strategies.
Collaborated with team members to ensure timely completion of construction projects within budget constraints.
Demonstrated strong problem-solving abilities in addressing unexpected challenges during the construction process, helping maintain project timelines and budgets.
Served as a mentor to junior framers, sharing knowledge and providing guidance for skill development within the team.
Contributed to client satisfaction through consistent delivery of high-quality workmanship while working closely with other construction professionals like drywall installers or electricians.
Contributed to overall project success by consistently meeting deadlines and exceeding quality expectations.
Maintained excellent communication with supervisors, architects, and engineers to address any issues or concerns during the framing process.
Improved overall structural integrity of buildings by adhering to established industry standards and best practices for steel stud framing.
Reviewed work plans and blueprints to ascertain all requirements for project.