Connie Whitfield
Gardena
Overview
6
6
years of professional experience
Work History
Cook
First Start Staffing
12.2024 - 02.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Customer Service/Armed Security Officer
Gibraltar Security
05.2020 - 03.2024
- Maintained safety and security by patrolling premises and monitoring surveillance equipment.
- Conducted detailed inspections to identify potential security risks and breaches.
- Ensured compliance with company policies, protecting assets and personnel.
- Monitored entry and exit points to prevent unauthorized access.Logging companies trucks in and out in a timely manner.
- Secured premises with regular patrols and effective communication with team members.
- Controlled access to restricted areas, maintaining safety and confidentiality.
In Home Care Giver
Ihss
03.2023 - 08.2023
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
- Assisted with meal planning and preparation while considering dietary restrictions and nutritional requirements for each client.
Customer Service Representative
Complex Legal Service
11.2018 - 04.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.Also collecting medical records throgh varios methods including telephonic, electronic, and on-site .
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
High School Diploma -
Thomas Jeffeson High School
Los Angeles, CA06-1984
Associate of Arts - Nursing/LVN
Walter Jay MD Insttitute
Los Angeles, CA08.2009
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Kitchen organization
- Strong attention to safe food handling procedures
- Frying
Languages
English
Full Professional
Timeline
Cook
First Start Staffing
12.2024 - 02.2025
In Home Care Giver
Ihss
03.2023 - 08.2023
Customer Service/Armed Security Officer
Gibraltar Security
05.2020 - 03.2024
Customer Service Representative
Complex Legal Service
11.2018 - 04.2020
Associate of Arts - Nursing/LVN
Walter Jay MD Insttitute
High School Diploma -
Thomas Jeffeson High School
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