Constantina (Connie) Stathis
Business Administration
Summary
A proactive and seasoned administrative professional with a track record in business management and dedicated support for Principal C-level executives in dynamic corporate settings. Known for discretion, astute judgment, and adeptness in assessing and prioritizing needs, while ensuring swift responses to logistical and business matters. Reputed for developing, implementing, and communicating policies and objectives, streamlining office processes, adeptly handling unforeseen challenges, and serving as a trusted liaison to clients, internal teams, and external stakeholders.
Overview
26
26
years of professional experience
1
1
Certificate
Work History
Independent Contractor
Galaxy Stone
03.2021 - 12.2023
- Online sales and marketing, strategic research analysis, and digital communications.
Office Manager
Studio One Architecture
06.2011 - 04.2020
- Managed front office operations and enhanced organizational communication as an Executive Assistant to the Managing Partners.
- The primary contact for collaborations with external clients, network IT administrative services, vendors, suppliers, and building management.
- Produced proposal and tender documents, issued assurance letters, managed progress payments, compiled site reports and field reviews, listed deficiencies, processed change orders, responded to RFIs, and updated specifications.
- Ensured seamless communication across departments, promptly addressing concerns to foster harmonious working relationships.
- Designed and maintained the office database, enhanced spreadsheet functionality, improved system processes, and managed both digital and hardcopy filing systems.
- Managed the confidentiality and security of company data.
- Maintained reference materials for company and government code compliance, indexed library specifications, and managed trade samples.
- Designed standard office manuals to ensure compliance with government regulations and third-party vendor requirements. Produced various Office Policies and Procedure manuals, including the Employee Handbook, New Hire Orientation guide, First Aid procedures, Code of Conduct & Harassment Policy, as well as Occupational Health and Safety guidelines.
- Coordinated office services, which included procuring equipment, managing supplies, planning space, organizing storage, scheduling maintenance, overseeing repairs, coordinating security services.
- Organized company office meetings, workshops, professional development sessions, and seasonal events.
Business Manager, Talent Agent
ETM Inc.
02.2006 - 04.2011
- Principal liaison between employee, client, accounting, internal/external stakeholders.
- Developed business operating procedures encompassing administration, invoice processing, payment handling, managing company correspondence, scheduling, timesheet oversight, payroll administration, and debt collection.
- Provided support for talent through mentoring, teamwork, ongoing professional development, assessment of training needs, development of professional groups, and education.
- Managed a roster of 300 actors, models, and musicians, oversaw continuous talent recruitment, provided training, and conducted assessments to increase market value.
Consumer Affairs Specialist
Nature's Path Foods
02.2004 - 11.2004
- As the administrator, I serve as the primary point of contact for national and international consumers, customer inquiries, and professionals in alternative health and medicine.
- Optimized the complaint resolution process to improve efficiency and decrease response times. Boosted customer satisfaction through the swift and effective resolution of inquiries and grievances.
- Worked in collaboration with cross-functional teams to enhance product quality and elevate the consumer experience.
- Compiled detailed reports on consumer trends, which aided in refining products and services.
Account Manager
Cara Operations Ltd.
03.1999 - 01.2004
- Corporate Account Manager for International and Domestic Carriers including Air Canada, Aloha Airlines - First Canadian Station, Skyservice, Royal Canadian Armed Forces, Antinov Airways, Russian Military Transport, Cubana Airways, Mexicana Airlines, Lauda Air EAC Airlines, Canadian Western Airlines, West Coast Air, Pacific Coastal Air, Ivanhoe Air.
- Developed budget forecasts, monitored sales and profitability, managed purchasing and receiving, handled requisitions, and oversaw international product and equipment import/export.
- Regulated Audits of Catering and Commissary, Transportation, In-flight Service, Food Production Standards and Controls, and HACCP / WHMIS compliance.
Receptionist Administrator
Polygon Homes
01.1998 - 01.1999
- Front office operations and management, Administrative Support and Communications.
- Database management, soft bookkeeping for accounts receivable and payable, and administrative support for construction, development, finance, and sales departments.
Education
Marketing & Sales, Business Administration -
Langara College
Vancouver, British ColumbiaTravel & Tourism, Business Management -
Canadian Travel & Tourism College
Vancouver, British ColumbiaSkills
- Business Management
- Office Administration
- Account Management
- Calendar Management
- Meeting Coordination
- Travel Coordination
- Client Relations
- Expense Reporting
- Project Management
- Microsoft Office 365 (Word, Excel, PowerPoint)
- Microsoft Teams (Outlook, Zoom, Skype)
- Adobe Pro, In-Design
- Simply Accounting, QuickBooks
- SaaS, CRM
Certification
- CSIS (Federally Endorsed Security Clearance)
- WHMIS Occupational Health & Safety
- Security Guard Certificate
- Managing Total Quality
- Superhost Customer Service Management
- HACCP 2
- Foodsafe II
Languages
English
Native or Bilingual
Greek
Native or Bilingual
Timeline
Independent Contractor
Galaxy Stone
03.2021 - 12.2023
Office Manager
Studio One Architecture
06.2011 - 04.2020
Business Manager, Talent Agent
ETM Inc.
02.2006 - 04.2011
Consumer Affairs Specialist
Nature's Path Foods
02.2004 - 11.2004
Account Manager
Cara Operations Ltd.
03.1999 - 01.2004
Receptionist Administrator
Polygon Homes
01.1998 - 01.1999
Marketing & Sales, Business Administration -
Langara College
Travel & Tourism, Business Management -
Canadian Travel & Tourism College