Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
CUMBY INSURANCE
09.2021 - Current
Working closely with the brokerage owner, I manage the commercial renewals
Collecting renewal information; speaking with underwriting for renewal requirements - collecting and confirming payments received, re-marketing proposals if necessary - communicating with clients for renewals, requests, obtaining financing, communications regarding renewals, sending out renewal documents - handling COI requests; change endorsements for name changes, vehicle removals, CLG changes etc
Answering incoming phone calls on the personal line, assisting with information for quotes and helping with informational daily inquiries - doing the weekly download through PowerBroker
VOLUNTEER
PARKLAND FOOD BANK
06.2018 - 06.2020
Front reception; checking in clients; making sure information is up-to-date and order status is correct without duplication -working in ordering fulfillment for clients; pulling frozen, fresh and dry goods and also watching diet restrictions - working closely with other volunteers to serve the community
ACCOUNT MANAGER
BUBBLEUP MARKETING
09.2013 - 03.2015
Managing projects for web development, graphic design, print work, and social media strategies
Working with and supervising Designers, Developers and Technical Staff
Managing expectations and communications with clients
Prepare sales proposals and Requests for Proposals.
EXECUTIVE ASSISTANT
BUBBLEUP MARKETING
09.2011 - 09.2013
Assistant the President in a variety of day to day operations including office management, personal scheduling, customer service, projects, hiring, and establishing procedures.
Skills
Insurance industry experience, managing commercial accounts
Superior Level of exceptional Customer Service experience
Experience with Micro Soft Word, Excel, Google Applications, Mac and PC
Familiar with Social Media, Branding, Marketing strategies, Web Management/Maintenance, Design & Development, logo development, SEO
Experience in Project Management
Creative thinker and problem solver
keen eye for detail in documents, procedures and designs