Connie Nissen
Summary
Team-oriented Health Educator with substantial background in training and development. Skilled at identifying training needs and creating customized training solutions for different learners and groups. Proven track record of developing and implementing successful training strategies, utilizing both traditional and digital methods. Strong interpersonal skills and dedicated to establishing positive relationships with employees and stakeholders. Excellent communication and problem-solving skills with good understanding of adult learning principles, assessment and evaluation. Reliable with relentless work ethic. Team-oriented and committed to promoting continuous learning and professional development. Ready to put these skills to work in a more dedicated leadership role.
Overview
11
11
years of professional experience
Work History
Health Educator
Alberta Health Services
12.2015 - Current
- Strong leadership skills in ongoing development and delivery of Meditech, RAI and It's Your Move education to Continuing Care staff and educators.
- Broad background of experience delivering a variety of education sessions to Continuing Care Staff: Case Management, End of Life and DMC, Continuing Care Orientation..
- Effectively assists RAI Lead with maintaining databases of employee training and produced reports for management detailing participation and other metrics.
- Works collaboratively with internal stakeholders to build capacity within Education Team when developing, customizing, reviewing and improving training programs and clinical resources to meet changing needs.
- Able to step into leadership role to quickly re-develop teaching materials when shifting from in-person training format to synchronous virtual learning platforms during pandemic.
- Effective troubleshooting skills when managing team mailboxes, Education Calendar scheduling conflicts and responding to staff/manager requests for assistance.
Professional Practice Lead Health Care
Alberta Health Services
08.2012 - 12.2015
- Established and maintained effective communication and mentorship with physiotherapy staff, therapy assistants, and managers within Home Living to promote high quality client care.
- Lead/participated on working groups to advocate for and develop enhanced clinical practices and documentation to address provincial policy and accreditation standards: Fall Risk Management, client fall risk screening Post-Fall Assessment, and Post-Op Arthroplasty education.
- Collaborated in Multidisciplinary Quality Improvement working groups to develop: clinical documentation review tools; Assigned Task Care Plans; and caregiver instruction sheets.
- Assisted in coordinating Physiotherapy student placements.
Physiotherapist
Alberta Health Services, Edmonton Public School
- Extensive experience providing Physical Therapy for adults and children in acute care, rehabilitation, public school, community and home care settings.
- Served, communicated and consulted as member of interdisciplinary team.
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
- Held team lead roles that included supervision of student and junior physiotherapists, and physiotherapy support workers.
Education
Bachelor of Science - Physical Therapy
University of Alberta
Edmonton, ABSkills
- Passionate about learning and committed to continual improvement
- Skilled at working independently and collaboratively in team environment
- Excellent communication skills: verbal, written and active listening
- Excellent leadership, interpersonal skills, group facilitation, public speaking, collaborative and individual mentorship skills
- Self motivated with strong sense of personal responsibility
- Flexible, adaptable and able to work within tight deadlines
- Positive demeanor, open, sense of humor
- Effectively applies advanced clinical knowledge and expertise in physical therapy from broad background of experience to Continuing Care setting
- Big picture thinker, visionary approach to problem solving
Languages
English
Professional Working
CPSS Project Management Series
Part 1 - Concept Planning
Part 2 - Project charter
Part 3 - Project Phases, Methodologies and Structure
Part 4 - Work Breakdown Structure
Integrated Planning and Evaluation Framework
Used to facilitate evidence-informed decision making and creating measurable outcomes for evaluation.
Health Change Methodology
Two Day course that supports health care providers to embed person-centered care into the service they are providing, particularly when dealing with potentially difficult or complex situations.
Timeline
Health Educator
Alberta Health Services
12.2015 - Current
Professional Practice Lead Health Care
Alberta Health Services
08.2012 - 12.2015
Physiotherapist
Alberta Health Services, Edmonton Public School
Bachelor of Science - Physical Therapy
University of Alberta
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