Connie Ngo
Toronto,Ontario
Summary
Professional with strong experience in retail environments, ready to contribute effectively to storefront operations. Known for excellent customer service, efficient multitasking, and adaptability. Strong team collaborator focused on achieving results through reliability and flexibility. Skilled in inventory management, point-of-sale systems, and maintaining clean, organized workspace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Front Staff Member
BBQ& Fresh Meats
Winnipeg, MB
12.2023 - 04.2025
- Operated cash registers, accepting payment and making change.
- Maintained cleanliness of store by sweeping, dusting and removing trash.
- Assisted with inventory control, monitoring stock levels, and placing orders as needed for optimal product availability.
- Trained new employees on company policies, procedures and best practices for consistent performance across the team.
- Managed store opening/closing procedures efficiently to minimize downtime and maintain security standards.
Server
Alo Restaurant
Toronto, ON
04.2023 - 10.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Delivered food orders promptly and courteously.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Crew Member Intern
South Street Burger
Toronto, ON
01.2023 - 04.2023
- Supported kitchen team members with efficient ingredient preparation and supply restocking
- Enforced proper food handling requirements by monitoring and recording food temperatures
- Prepared pots, pans, and utensils for use by sanitizing in three- compartment sink.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
Server Trainee
The Chef's House
Toronto, Ontario
11.2022 - 12.2022
- Greeted customers, answered questions and recommended specials to increase profits.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Managed time efficiently in order to complete all tasks within deadlines
Team Leader
Myungrang Hot Dog
Toronto, ON
02.2022 - 12.2022
- Participated in team-building activities to enhance working relationships.
- Handled equipment, chemicals and materials properly and with caution.
- Offered training and support to keep team members motivated and working toward objectives.
- Assist manager to manage stock in store and transfer announcements to team
Kitchen Staff Member
Portuguese Chicken Guys
Toronto, ON
11.2021 - 12.2021
- Supported kitchen team members with efficient ingredient preparation and supply restocking
- Enforced proper food handling requirements by monitoring and recording food temperatures
- Prepared pots, pans, and utensils for use by sanitizing in three- compartment sink.
Education
Ontario College Diploma - Food And Beverage Management
George Brown College
Toronto, ON06.2023
High School Diploma -
UMC High School
Toronto, ON06.2021
Skills
- Working in fast- pace
- Safe food handling
- Verbal communication
- Work in team
- Understanding duties
Languages
Vietnamese
Native/ Bilingual
English
Professional
Korean
Limited
Certification
Smart Serve Certification
Sanitation Certification
Advanced Food Safety Certification
Ontario VQA Wine Appellations Level
Timeline
Store Front Staff Member
BBQ& Fresh Meats
12.2023 - 04.2025
Server
Alo Restaurant
04.2023 - 10.2023
Crew Member Intern
South Street Burger
01.2023 - 04.2023
Server Trainee
The Chef's House
11.2022 - 12.2022
Team Leader
Myungrang Hot Dog
02.2022 - 12.2022
Kitchen Staff Member
Portuguese Chicken Guys
11.2021 - 12.2021
Ontario College Diploma - Food And Beverage Management
George Brown College
High School Diploma -
UMC High School