Connie Holden
Niagara-on-the-lake,Ontario
Summary
Strategic organizational design, effectiveness, and change internal consultant with 20+ years of experience driving large-scale business transformations and change programs. Proven expertise in organizational diagnostics, organization design and restructuring, operating model optimization, job design, change management, and team building to drive growth, improve effectiveness, and enable new business strategies. Adept at leveraging business acumen, stakeholder collaboration, trusted frameworks, and data-driven insights to improve business performance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Organization Design Senior Manager
Avanade
07.2022 - Current
- Defined the company’s top executive roles reporting to the CEO, three Area Presidents, and seventeen Regional General Managers, simplifying company operations and creating consistency worldwide.
- Articulated responsibilities, career levels, and career paths for five sales roles impacting over 600 sellers, improving employee engagement by 3%, decreasing turnover by 5%, and increasing job satisfaction by 7%.
- Delivered targeted Prosci change management strategies to support the rollout of 10 new critical roles, filled by over 450 employees globally, significantly improving role clarity and accelerating onboarding to under one month.
Organization Development Director
Cox Automotive
Atlanta, GA
01.2017 - 01.2018
- Facilitated over 50 leader assimilations, team-building sessions, and strategy offsites following a $4B acquisition, accelerating the effectiveness of newly formed leadership teams from months to weeks.
- Conducted HBDI assessments and debrief off-site sessions for executive teams, significantly reducing internal conflict, increasing trust, improving communication, increasing team effectiveness, and building culture.
Project Management Director
Cox Automotive
Atlanta, GA
05.2016 - 01.2017
- Managed a cross-functional team of 18 change management, project management, and business process SMEs, reducing consulting fees by $3M, and delivering a large change program for a 1K sales team on time and within budget.
- Established Prosci as the company’s standard for change management, increasing consistency across all change initiatives by 100%, and building organizational capability to manage change.
- Improved employee facilitation skills with Human-Centered Design training, reducing time spent in meetings by 35%, and increasing meeting productivity by 50%.
Future HR Leader Program
Cox Automotive
Atlanta, GA
05.2015 - 05.2016
- Selected from over 400 employees for an exclusive, high-potential future HR leader rotational program, gaining new HR expertise, and drastically improving executive communication and presentation skills.
- Designed the first-ever talent scorecard for the C-suite, enabling data-driven talent decision-making across Cox Media executives.
- Redefined Cox Communications’ talent management approach, improving employee engagement, and optimizing individual performance.
Organizational Effectiveness Manager
Cox Automotive
Atlanta, GA
11.2011 - 05.2015
- Launched the company’s Organization Effectiveness COE, quickly becoming a trusted advisor to senior executives for expertise.
- Built internal capability and standardized methodologies, tools, and processes for organizational restructuring and change management to support the acquisition of 30 companies in 3 years.
- Designed a new divisional organization structure following a $4B acquisition, defining the company for long-term success, reducing redundancies, and decreasing the cost of corporate functions by $50M.
- Redesigned the organizational structure of multiple $500M+ companies and all departments within, aligning organizational capabilities and people to new business strategies, and achieving million-dollar growth goals.
- Conducted a rapid organizational diagnostic using the Star Model, and recommended strategic changes, resulting in the successful turnaround of a failing multi-million-dollar business within two months.
- Managed change for all OE and OD initiatives, and drove 100% change adoption.
Organization and Change Senior Consultant
Deloitte Consulting
Atlanta, GA
05.2003 - 11.2011
- Redesigned the CDC’s finance organizational structure, key roles, and business processes, drastically increasing control over the $9B federal budget, and improving internal customer service by 35%.
- Redefined Coca-Cola’s HR governance model, KPIs, and reporting dashboards, increasing management control over global operations, processes, and budget, and improving the transparency of HR’s performance by 100%.
- Established a competency-based talent management approach at Owens Illinois, improving role clarity and employee performance by 15%.
- Led change management workstreams for multiple large-scale strategic change initiatives, achieving 100% adoption of new technology systems, talent management processes, and organizational structures.
Education
Bachelors - Business Administration, Technology Marketing
Duquesne University
Pittsburgh, PASkills
- Organizational Design and Restructuring
- Operating Models and Job Design
- Organizational Diagnostics (Star Model)
- Change Management (Prosci Certified)
- Team Effectiveness (HBDI Assessment and Team Coaching Certified)
- Strategic Planning and Execution
- Collaboration and Facilitation
- Communication and Influence
- Data-Driven Decision Making
- Strong Business Acumen
Certificationstraining
- PROSCI Certified Change Practitioner, 2014
- Accenture Organizational Design Academy, 2023
- Team Coaching International Certification, 2017
- HBDI Whole Brain Thinking Assessment, 2017
- Lominger Leadership Architect Facilitator, 2014
- Josh Bersin Academy AI in HR Training, 2024
- Advanced Executive Presentations Training, 2015
Accomplishments
- HR Employee of the Year 2013
- Future HR Leader 2015
Certification
PROSCI Certified Change Practitioner – 2014
Accenture Organizational Design Academy – 2023
Team Coaching International Certification – 2017
HBDI Whole Brain Thinking Assessment – 2017
Lominger Leadership Architect Facilitator – 2014
Josh Bersin Academy AI in HR Training – 2024
Advanced Executive Presentations Training – 2015
Timeline
Organization Design Senior Manager
Avanade
07.2022 - Current
Organization Development Director
Cox Automotive
01.2017 - 01.2018
Project Management Director
Cox Automotive
05.2016 - 01.2017
Future HR Leader Program
Cox Automotive
05.2015 - 05.2016
Organizational Effectiveness Manager
Cox Automotive
11.2011 - 05.2015
Organization and Change Senior Consultant
Deloitte Consulting
05.2003 - 11.2011
PROSCI Certified Change Practitioner – 2014
Accenture Organizational Design Academy – 2023
Team Coaching International Certification – 2017
HBDI Whole Brain Thinking Assessment – 2017
Lominger Leadership Architect Facilitator – 2014
Josh Bersin Academy AI in HR Training – 2024
Advanced Executive Presentations Training – 2015
Bachelors - Business Administration, Technology Marketing
Duquesne University
Similar Profiles
Connie HoldenConnie Holden
Organization Design Senior Manager at AvanadeOrganization Design Senior Manager at Avanade
Mehrdad IraniMehrdad Irani
Manager at AvanadeManager at Avanade
Winston GonzalezWinston Gonzalez
Senior Security Consultant - Cyber Defense at AvanadeSenior Security Consultant - Cyber Defense at Avanade