Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
background-images
Connie Ho

Connie Ho

Mississauga

Summary

Energetic and patient-focused professional with natural ability to create welcoming and serene environment. Possesses strong organizational skills and deep understanding of wellness practices, coupled with proficiency in staff management and customer service. Committed to enhancing client satisfaction and operational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Spa Manager (Study Abroad)

Salvatore Procopio
07.2025 - 08.2025
  • Managed scheduling processes, adhering to health guidelines while maintaining adequate staffing levels at all times.
  • Maintained cleanliness and safety standards within the spa facility, ensuring compliance with all regulations.
  • Shadow recording product sales into spa's income report.
  • Established a welcoming atmosphere for guests through exceptional customer service interactions from arrival to departure.

Assistant Spa Manager (Cooperative Education Work)

Shahnaz Dar
01.2024 - 06.2024
  • Worked closely with other departments within the facility to ensure seamless coordination of guest experiences from arrival through departure.
  • Assisted in developing a comprehensive budget plan for the spa, helping drive financial success and sustainability.
  • Maintained cleanliness and hygiene standards across all areas of the spa, contributing to a safe and comfortable environment for both staff and clients.
  • Trained new staff members on proper procedures, techniques, and customer service standards to maintain consistent quality across all services.

Education

Diploma - Esthetician\Spa Management

Humber College
Toronto
04-2026

Study Abroad - Spa Management

Florence University of The Arts
Florence, Italy
07-2025

Skills

  • Staff management
  • Employee coaching
  • Spa operations
  • Performance evaluations
  • Schedule coordination
  • Promotions coordination
  • Hygiene standards

Languages

English
Native or Bilingual
Chinese (Cantonese)
Limited Working

Certification

  • Certified CBON Infection Control - 2027

Timeline

Spa Manager (Study Abroad)

Salvatore Procopio
07.2025 - 08.2025

Assistant Spa Manager (Cooperative Education Work)

Shahnaz Dar
01.2024 - 06.2024

Diploma - Esthetician\Spa Management

Humber College

Study Abroad - Spa Management

Florence University of The Arts

Similar Profiles

CREATE PROFILE
Connie Ho