Connie Goe
Rialto
Summary
Install Manager with proven expertise in overseeing HVAC installation projects and addressing customer concerns. Proficient in technical documentation and quality assurance, ensuring high-quality service delivery and strong client relationships.
Overview
20
20
years of professional experience
Work History
Install Manager/Dispatcher
Indoor Weather Heating & AC
Lake Arrowhead
02.2022 - 10.2025
- Managed installation timelines for HVAC systems and equipment.
- Communicated with clients to confirm installation details and expectations.
- Oversaw quality control during HVAC system installations and service calls.
- Resolved customer issues related to installation services promptly.
- Collaborated with suppliers to ensure timely delivery of HVAC components.
- Resolved customer complaints promptly while maintaining excellent customer service standards.
Install Manager
Russell's Heating & AC
Yucaipa
07.2005 - 03.2021
- Managed installation schedules for heating and air conditioning systems.
- Supervised teams of installers to ensure high-quality service delivery.
- Coordinated with suppliers to secure necessary equipment and materials.
- Maintained accurate records of installations and customer interactions.
- Resolved customer complaints promptly while maintaining excellent customer service standards.
Education
High School Diploma -
Eisenhower High School
Rialto, CA06-1976
Skills
- HVAC troubleshooting
- Installation scheduling
- Quality assurance
- Customer relations
- Technical documentation
- Project management
Timeline
Install Manager/Dispatcher
Indoor Weather Heating & AC
02.2022 - 10.2025
Install Manager
Russell's Heating & AC
07.2005 - 03.2021
High School Diploma -
Eisenhower High School