Connie Garcia-Peixoto
Winnipeg,Canada
Summary
Upbeat and passionate, customer-focused Sales Associate with several years of experience in retail and hospitality environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through meeting clients needs by welcoming interactions and extensive product knowledge.
Overview
7
7
years of professional experience
Work History
Beauty Advisor
Sephora
Winnipeg, MB
10.2023 - Current
- Conduct skin analysis to provide customers with personalized skincare/makeup regimens.
- Administer special promotions such as discounts or loyalty rewards programs.
- Manage inventory levels by monitoring stock levels regularly.
- Follow company policies related to returns, exchanges and refunds according to guidelines.
- Greet customers upon entering store or salon and established friendly relationships with them.
- Educate customers about the proper use of cosmetics, fragrances and other beauty items.
Day Program Facilitator
The Salvation Army - Community Venture Charleswood
Winnipeg, MB
11.2024 - 03.2025
- Provided guidance and support throughout the duration of the program sessions.
- Facilitated engaging day programs for adults with special needs and disabilities, enhancing their daily living skills.
- Encouraged active participation from all members in order to maximize learning potential and participation.
- Adapted teaching methods based on individual participant needs or abilities.
- Collaborated with other staff members to ensure successful program delivery.
- Facilitated group activities in a safe, supportive environment.
- Maintained comprehensive databases of participants, activities, and outcomes for reporting purposes.
- Adapted programs in response to participant feedback and changing needs.
- Provided feedback on progress to parents and guardians of participants.
Server/Supervisor
Moxies
Winnipeg, MB
08.2022 - 09.2023
- Established standards for personnel performance and customer service.
- Served orders by picking up and delivering customers' choices from bar and kitchen.
- Provided information about menu selections and made recommendations.
- Motivated staff through acknowledgment of hard work and achievements.
- Investigated and resolved complaints regarding food quality, service or accommodations.
- Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Hostess/Server/Bartender
Boston Pizza
Winnipeg, MB
03.2018 - 03.2023
- Ensured excellent guest experience by seating guests, taking orders, serving dishes and removing dinnerware promptly and with a positive attitude.
- Efficiently organize the floor and customer seating arrangements while also managing phone calls for takeout, delivery, and reservation bookings.
- Occasionally train newer employees on hosting and/or expo.
- Oversee general restaurant flow and organize reservations and seating arrangements accordingly.
- Present menus, answer questions, and other information on menu items, beverages and specials, while
creating a personable dining experience.
Education
Nonviolent Crisis Intervention 3rd Edition Training -
Community Venture Henderson Hwy
Winnipeg, MB01-2025
Certificate - Basic First Aid, CPR C & AED
St. John Ambulance
Winnipeg, MB11-2024
Criminal Record Check -
Criminal Record Check
Winnipeg, MB10-2024
High School Diploma -
Vincent Massey Collegiate
Winnipeg, MB06.2019
Certificate - Makeup Course
Noir Beauty Lounge
Winnipeg, MB01.2019
Skills
- Time management
- Multitasking
- Excellent communication
- Conflict Resolution
- Supervision & Leadership
- CPR certification
- Good Work Ethic
- Program adaptation
- Lesson plan development
- Child development knowledge
- Dietary requirements
- Patience and empathy
Volunteer Experience
Community Services, St. Norbert - respite 2020-2024
- Provide exceptional care for participant and family by maintaining positive experiences and support in social situations when needed.
- Plan activities based on the skills, needs, and interests of participant.
- Ensure participant’s social and emotional well-being is considered at all times.
- prepare meals and snacks and ensure participant's saftey.
Vincent Massey Daycare Program, 2019-2019
- Volunteered during family studies course in Vincent Massey daycare program.
- Learned about childhood development and apply this knowledge through practical experiences with young children in daycare program.
- Practiced essential caregiving skills such as feeding, and creating a safe and healthy environment for children.
References
References available upon request.
Timeline
Day Program Facilitator
The Salvation Army - Community Venture Charleswood
11.2024 - 03.2025
Beauty Advisor
Sephora
10.2023 - Current
Server/Supervisor
Moxies
08.2022 - 09.2023
Hostess/Server/Bartender
Boston Pizza
03.2018 - 03.2023
High School Diploma -
Vincent Massey Collegiate
Certificate - Makeup Course
Noir Beauty Lounge
Nonviolent Crisis Intervention 3rd Edition Training -
Community Venture Henderson Hwy
Certificate - Basic First Aid, CPR C & AED
St. John Ambulance
Criminal Record Check -
Criminal Record Check