Connie Case
Cambridge,ON
Summary
Performance-oriented Sales Leader offering an exceptional record of achievement over a 15-year career. Tenacious manager with a strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
14
14
years of professional experience
Work History
Manager of Business Development and Sales
Badger Infrastructure Solutions
12.2023 - Current
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Mentored junior sales staff for improved performance, providing guidance on best practices and customized training programs.
- Optimized pricing strategies based on market dynamics, increasing profit margins without compromising competitiveness.
- Streamlined sales processes to improve efficiency, resulting in shorter sales cycles and increased win rates.
- Managed budgets responsibly by monitoring expenses closely and making prudent investments in promotional activities that delivered high ROI.
Regional Sales Manager
WM Of Canada
12.2010 - 12.2023
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Finalized sales contracts with high-value customers.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Streamlined sales processes to improve efficiency, resulting in increased productivity and overall revenue growth.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
- Executed successful promotional events and trade shows.
- Attended industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
Education
Bachelor of Arts - Indigenous Governance And Public Administration
University of Alberta
Edmonton, ABDiploma - Advanced Business Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON09.2010
Skills
- Social Media Marketing
- Competitive Analysis
- Sales Presentations
- Data-driven decision-making
- Business development and planning
- Goal Setting and Achievement
- Relationship Building
- B to B sales
- Consultative Selling Techniques
- Operations Management
- Time Management
- Price Structuring
Accomplishments
- Resolved product issues through consumer testing.
- Achieved net positive results through effectively and positively helping with mentoring and coaching of team members.
Languages
English
Full Professional
Timeline
Manager of Business Development and Sales
Badger Infrastructure Solutions
12.2023 - Current
Regional Sales Manager
WM Of Canada
12.2010 - 12.2023
Bachelor of Arts - Indigenous Governance And Public Administration
University of Alberta
Diploma - Advanced Business Management
Conestoga College Institute of Technology And Advanced Learning
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