Summary
Overview
Work History
Education
Languages
Certification
Timeline
Generic

Conner Wilson

Saint John,NB

Summary

Confident Computer Technician with experience in help desk environments, assisting both employees and customers with technical issues.

Overview

3
3
years of professional experience

Work History

PC Technician

Self Employed
03.2021 - Current
  • Explained diagnostic findings to customers and outlined repair or service options.
  • built work/gaming computers based on customer specification request and budget.
  • installed operating systems for new clients and various software so clients are on a pick up and use instantly basis
  • basic repair on computer hardware
  • Replaced defective components and parts on malfunctioning computers

Community Support Worker

Capital Family Services
09.2023 - 02.2024
  • Kept case files updated, accurate and aligned with requirements.
  • Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.

Help Desk Support Specialist

Inland Networking
04.2022 - 08.2022
  • Broke down and evaluated user problems from personal expertise and probing questions
  • Installed and configured operating systems and applications.
  • Researched and identified solutions to technical problems.

Education

High School Diploma -

Poinciana Highschool
Kissimmee, FL
05.2019

Languages

English

Certification

have completed core 1 "1101" of the COMPTIA A+ certification and am currently studying for core 2 "1102".

Timeline

Community Support Worker

Capital Family Services
09.2023 - 02.2024

Help Desk Support Specialist

Inland Networking
04.2022 - 08.2022

PC Technician

Self Employed
03.2021 - Current

High School Diploma -

Poinciana Highschool

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Conner Wilson