Experienced professional with a strong background in customer service, management, and food preparation. Proven ability to enhance organizational efficiency and ensure customer satisfaction. Flexible and adaptable, eager to contribute to team success in a dynamic work environment. Committed to continuous learning and professional development
Work History
Cook's Assistant
Oxford Hotel Mabalacat
Angeles City, Pampanga, Philippines
Cleaned and sanitized kitchen equipment, utensils and work stations.
Prepared variety of foods according to exact instructions and recipe specifications.
Cut or sliced meat, poultry and seafood to prepare for cooking.
Cleaned and sanitized utensils, dishes or silverware.
Prepared meats, vegetables or desserts according to orders or instructions.
Store Manager
Hawaiian Style Furnitures
Angeles City, Pampanga, Philippines
Oversaw daily banking operations including deposits and withdrawals.
Tracked inventory levels and initiated orders for shelf restocking.
Compiled monthly reports detailing sales figures, expenses, and profits.
Executed daily store activities, incorporating opening and closing processes as well as cash handling procedures
Set customer service expectations and tracked staff conformity
Maintained accurate records of employee performance reviews.
Enhanced customer trust by engaging in active listening of concerns and complaints and promptly addressing issues.
Secretary
Hawaiian Style Furnitures
Angeles City, Pampanga, Philippines
Addressed customer inquiries via email and telephone, delivering responses with politeness and professionalism.
Formulated meeting agendas and documented detailed minutes, ensuring prompt distribution of notes afterwards.
Monitored supply levels and coordinated orders with vendors to ensure availability of materials.
Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
Coordinated preparation of orientation materials to assist with new employee onboarding
Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Education
High School Diploma -
Angeles City National High School
Angeles City, Pampanga, Philippines
05-2006
Some College (No Degree) - Commercial Cooking
Philippines Women University
Angeles City, Pampanga, Philippines
Skills
Food preparation
Sanitation practices
Inventory management
Cooking techniques
Customer service
Active listening
Food preservation and storage methods
Reliability
Pastry making
Reliable and punctual
Supply restocking
Multitasking capacity
Global cuisine understanding
Attention to detail
Adaptability
Languages
Tagalog
Native/ Bilingual
English
Native/ Bilingual
Affiliations
I spend my last few years taking care of my 3 children
Business Development Specialist /Senior Wealth Advisor at OP Elite Wealth (Raymond James Ltd)Business Development Specialist /Senior Wealth Advisor at OP Elite Wealth (Raymond James Ltd)