Congying Joyce Zhu
Vaughan,ON
Summary
Seeking a position as a medical spa consultant or medical aesthetician within cosmetic clinic or medical spa. Highlights of Qualifications Have knowledge of skin types and conditions Strong medical aesthetic industry knowledge((laser, facials, chemical mechanical exfoliation, micro-needling , microdermabrasion, etc.) Establishing relationships and using networks, Identifying customer or client requirements Working effectively with different people, giving & receiving constructive feedback , high ability to perform agreed tasks and coordinating tasks Showing initiative in identifying ,solving problems independently & in teams and mediating or resolving conflicts Excellent organizational and Member service skills
Overview
16
16
years of professional experience
Work History
Dining Server
Kayamono Japanese Restaurant
2022.02 - 2022.11
- Made recommendations when passing food and beverages
- Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
- Answered questions about food, beverages, wine and other restaurant functions and services
- Provided friendly and attentive service that made guests feel well taken care of
- Followed all food safety standards and systems
- Experienced working with P.O.S & Debit Machine Systems
- Responded promptly and courteously to any guest requests or concerns
Assistant Lunchroom Supervisor
York Catholic District School Board
2021.09 - 2022.06
- Communicate effectively with students and respond quickly and appropriately to needs and concerns
- Responsible for direct supervision of students during time designated as lunch hour
- Review and become familiar with the fire and disaster procedures for the assigned area
- Ensured all school rules are followed during lunch time
- Maintained a safe environment for students and staff through monitoring lunchroom and recess facilities.
Dining Server
KAKA All You Can Eat Restaurant
2018.01 - 2019.12
- Toke accurate orders and partner with team members to served food and beverages that met or exceed guests' expectations
- Made recommendations when passing food and beverages
- Answered questions about food, beverages, wine and other restaurant functions and services
- Provided friendly and attentive service that made guests feel well taken care of
- Followed all food safety standards and systems
- Experienced working with a P.O.S & Debit Machine Systems
- Responded promptly and courteously to any guest requests or concerns
Server Assistant
168 Sushi Japan Buffet
2017.01 - 2018.01
- Supported the team in everything from expediting food from the pass, running food toguests
- Set & cleaned tables and assisted the waiter/waitress staff
- Answered questions about food, beverages, wine and other restaurant functions andservices when necessary
Customer Service Manager
Guotai Junan Securities
2007.01 - 2013.01
- Provided partners and customers with fast, accurate and professional investmentinformation and business requirements
- Developed customer according to the resources provided by the company
- Assisted customers to open accounts and series of late services
- Performed professional stock consultant and transaction
- Assisted in developing account plans, made customer calls and summarized customers visitsin call reports
- Developed department sales plan and planned according to company target, supervised theimplementation and achieved the effect
- Marketed and sold financial products and funds
- Collaborated with Banks and Funds
Education
Certificate MEDICAL SPA SALES CONSULTING -
REDWOOD BEAUTY COLLEGE
2023
Certificate COSMETIC LASER PRACTICAL TECHNICIAN - undefined
REDWOOD BEAUTY COLLEGE
2023
Certificate CHEMICAL & MECHANICAL EXFOLIATION - undefined
REDWOOD BEAUTY COLLEGE
2023
Certificate SKINCARE - undefined
REDWOOD BEAUTY COLLEGE
2023
Certificate ADVANCED COSMETIC WORKSHOP - undefined
REDWOOD BEAUTY COLLEGE
2023
Certificate QuickBooks, Sage 50, Excel And Microsoft Word -
COSTI –Welcome Centre Markham
2019
Certificate Enhanced Language Training -
COSTI –Welcome Centre Markham
2019
Certificate General Full-time Finance Graduate - undefined
Shanghai Polytechnic University
2007
Skills
- Personnel Management
- Patient Discharge Consultation
- Guest Interaction
- Financial Transactions
- Resident Assistance
- Cash Drawer Management
- Inventory Control Processes
Timeline
Dining Server
Kayamono Japanese Restaurant
2022.02 - 2022.11
Assistant Lunchroom Supervisor
York Catholic District School Board
2021.09 - 2022.06
Dining Server
KAKA All You Can Eat Restaurant
2018.01 - 2019.12
Server Assistant
168 Sushi Japan Buffet
2017.01 - 2018.01
Customer Service Manager
Guotai Junan Securities
2007.01 - 2013.01
Certificate MEDICAL SPA SALES CONSULTING -
REDWOOD BEAUTY COLLEGE
Certificate COSMETIC LASER PRACTICAL TECHNICIAN - undefined
REDWOOD BEAUTY COLLEGE
Certificate CHEMICAL & MECHANICAL EXFOLIATION - undefined
REDWOOD BEAUTY COLLEGE
Certificate SKINCARE - undefined
REDWOOD BEAUTY COLLEGE
Certificate ADVANCED COSMETIC WORKSHOP - undefined
REDWOOD BEAUTY COLLEGE
Certificate QuickBooks, Sage 50, Excel And Microsoft Word -
COSTI –Welcome Centre Markham
Certificate Enhanced Language Training -
COSTI –Welcome Centre Markham
Certificate General Full-time Finance Graduate - undefined
Shanghai Polytechnic University