Lobby Manager Assistant
BOC
07.2022 - 08.2022
- Assisted customers in opening accounts, processing transactions, and handling banking inquiries
- Provided guidance on financial products such as savings accounts, credit cards, and loan applications
- Collaborated with financial advisors to identify potential clients for investment products
- Strong communication skills developed through customer interactions in banking and service roles
- Ability to assess client needs and provide personalized solutions
- Handled escalated complaints from dissatisfied guests ensuring resolution which led to long-term client retention.
