Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cong Thanh Vu

Vancouver,BC

Summary

Driven professional with a track record of enhancing customer satisfaction at Nail Care Spa through exceptional organization and client relations skills. Mastered telephone etiquette and data entry, contributing to streamlined operations. Proven ability to manage time effectively, ensuring tasks are completed efficiently. Achieved a significant increase in client loyalty by prioritizing hygiene and safety. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

1
1
year of professional experience

Work History

Receptionist

Receptionist Jobs
08.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.

Nail Technician

Nail Care Spa
05.2023 - Current
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.

Education

No Degree - International Business

Language Career College
Vancouver, BC
09.2024

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Customer/Client relations
  • Scheduling appointments

Languages

English
Limited Working
Vietnamese
Native or Bilingual

Timeline

Receptionist

Receptionist Jobs
08.2023 - Current

Nail Technician

Nail Care Spa
05.2023 - Current

No Degree - International Business

Language Career College
Cong Thanh Vu