Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Certification
Compassionate and loving
Timeline
Generic

Conchita Abueg

Ottawa,ON

Summary

Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Housekeeping Supervisor

Larga Baffin Ltd.
04.2016 - Current
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Worked with front desk to respond promptly to all guest requests.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Increased employee performance through effective supervision and training.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Evaluated employee performance and developed improvement plans.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Established and enforced safety protocols and guidelines for staff.
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.

Personal Support Worker

Retire@Home
09.2015 - 01.2017
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.

Nursing Aide

Liou ChiaTzou Nursing Home
01.2011 - 09.2013
  • Same as PSW job

Education

Midwifery - Health And Community Services

Saint Joseph College Recoletos
Philippines
03.1991

Skills

  • Staff Evaluations
  • Employee Evaluations
  • Department Coordination
  • Ordering Cleaning Supplies
  • Staff Scheduling
  • Health and Safety Compliance
  • Team leadership

Accomplishments

  • Supervised team of 20 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Professional Working

Affiliations

Voluteer work as Day Care Assistant and Volunteering in an Administrative at 900 Merivale Community Centre.

Certification

  • Joint Heath and Safety Commitee Training - 2021 and present
  • CPR level C Training - 2023-2026
  • Community Midwife License - 2000-2011

Compassionate and loving

I been working with vulnerable clients,I have deep caring symphaty on the well being ,health and safety  of my clients , giving the best of my ability to make sure they meet the best care ,

Timeline

Housekeeping Supervisor

Larga Baffin Ltd.
04.2016 - Current

Personal Support Worker

Retire@Home
09.2015 - 01.2017

Nursing Aide

Liou ChiaTzou Nursing Home
01.2011 - 09.2013

Midwifery - Health And Community Services

Saint Joseph College Recoletos

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Conchita Abueg