Concepcion Plascencia

• Managed household tasks efficiently, creating a clean and organized living environment
• Self-motivated, with a strong sense of personal responsibility.
• Paid attention to detail while completing assignments.
• Streamlined family schedules, balancing school, extracurricular, and appointments
• Handled simultaneous priorities and sharpened my multi tasking skillset by adapting to unforeseen challenges with composure.

*Career gap, due to child care at my household and staying at home with my kids*

• Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
• Developed strong relationships with clients through consistent communication and exceptional customer service.
• Contributed to agency success by consistently meeting or exceeding monthly sales targets.
• Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
• Followed up promptly with interested clients to close sales.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Collaborated with team members to consistently provide efficient service during peak hours.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Processed orders and sent to kitchen employees for preparation.

• Maintained inventory count, tracked usage, and documented variances.
• Supported purchasing department by verifying stock levels before placing orders for new items.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.