Favour Amiri
Welland,ON
Summary
Forward thinking and resourceful professional with 3+ years of experience in customer service and the proven ability to assist customers with a well-informed selection of suitable products and services.
Demonstrate exceptional communication and relationship building skills, and encourages team collaboration in order to achieve excellent customer satisfaction. Customer focused and experienced in call center and retail operations with the proven ability to work towards and consistently exceed targets.
Overview
3
3
years of professional experience
Work History
Zara
Zara
05.2023 - 08.2023
- Learned and adapted quickly to new technology and software applications.
- Engaged with customers to build loyalty.
- Provided exceptional services and pleasant shopping experiences to retail customers
Server/Restaurant Waiter
Bismarck Services
04.2022 - 07.2023
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
- Monitored dining room for cleanliness and proper set-up at all times.
Customer Service Representative
Glutality
08.2020 - 02.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering,billing,returns, exchanges and technical support.
- Answered incoming calls and emails, providing customer support and assistance with product and service transaction.
Education
Associate of Applied Science - Computer Systems Technician
Niagara College
Welland, ON04.2026
High School Diploma -
Chresol College
Lagos07.2017
Skills
- Time management
- Good communication
- Team collaboration
- Computer Engagement
- Complaint Resolution
- Business Development
- Problem Solving
- Microsoft Office
Languages
English
Native or Bilingual
Ger
Professional Working
Reference
Available on Request
Timeline
Zara
Zara
05.2023 - 08.2023
Server/Restaurant Waiter
Bismarck Services
04.2022 - 07.2023
Customer Service Representative
Glutality
08.2020 - 02.2022
Associate of Applied Science - Computer Systems Technician
Niagara College
High School Diploma -
Chresol College
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