Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Comfort Manu

Kumasi

Summary

  • communication
  • Active listening
  • Empathy
  • Time management
  • Problem solving
  • Teamwork
  • Patience
  • Positive attitude

Overview

10
10
years of professional experience

Work History

Registered Nurse Assistant

Derma Health Centre
11.2020 - Current
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Registered Nurse Assistant

Inn Clinic
01.2018 - 07.2020
  • Used mobility devices to transport
  • Adhered to infection control procedures to facilitate a safe, clean patient environment.
  • Advocated for patients by supporting and respecting their basic rights, values, and beliefs.
  • Provided patient and family health, education, focusing on self-management, prevention, and wellness.
  • Helped pediatric patients understand and feel at ease with vaccines, tests, and minor procedures.
  • Educated patients, caregivers, and families on diagnosis, disease management, wound management, and equipment management.
  • Concealed patients and families to provide psychological, emotional, and spiritual support.

Customer Service Representative

AGC Over The Counter Medicine Seller
08.2013 - 07.2015
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

No Degree -

Fomena Nursing & Midwifery Training College
Ashanti Region, Ghana
11.2017

High School Diploma -

Afua Kobi Ampem - Girls Senior High School
Ashanti Region - Ghana
05.2013

No Degree -

State Experimental - Junior High School
Ashanti Region, Ghana
04.2010

Skills

  • Wound care specialist
  • Medical terminology knowledge
  • Infection control procedures
  • Indirect patient care
  • Quality assurance controls
  • Patient assessments

Languages

English
Professional Working

References

Reference Name #1

Emmanuel Adjei 

The General Manager 

OGC Over The Counter Medicine Seller 

calebadjri342@gmail.com 

+233243744302


Reference Name #2 

Gyan k. Christopher 

Physician Assistant 

Derma Health Centre 

+233240130383




Timeline

Registered Nurse Assistant

Derma Health Centre
11.2020 - Current

Registered Nurse Assistant

Inn Clinic
01.2018 - 07.2020

Customer Service Representative

AGC Over The Counter Medicine Seller
08.2013 - 07.2015

No Degree -

Fomena Nursing & Midwifery Training College

High School Diploma -

Afua Kobi Ampem - Girls Senior High School

No Degree -

State Experimental - Junior High School

Similar Profiles

CREATE PROFILE
Comfort Manu