Comfort Gbaraneh
Stoney Creek,Ontario
Summary
Highly motivated Insurance graduate with a law background seeking new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Able to work independently and quickly acquire new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Volunteer
Senior Home Care by Angels
Stoney Creek, Ontario
02.2024 - 08.2024
- Performed data entry tasks using various software programs.
- Answered inbound calls, chats and emails to facilitate customer service.
- Participated in promotional events such as trade shows or seminars.
Customer Service Representative
Chartwells, Mohawk College
Stoney Creek, Ontario
09.2023 - 11.2023
- Delivered exceptional service in a fast-paced dining environment.
- Resolved customer inquiries and maintained hygiene and safety standards.
- Managed transaction records and inventory.
Senior Legislative Aide
Office of the Senate President, National Assembly Nigeria
11.2017 - 05.2019
- Compiled data from various sources to create detailed reports for legislators.
- Conducted outreach activities such as attending community events or speaking with local media outlets on behalf of the legislator's office.
- Managed communications between the legislator's office and staff at other government offices.
Education
Diploma - Business Insurance
Mohawk College of Applied Arts And Technology
Hamilton, ON10-2024
Master of Laws - Law Studies
University of South Wales
UNICAF -Online Delivery06-2022
Bachelor of Laws - Law Studies
University of Abuja
Abuja, Nigeria09-2014
Skills
- Customer Service & Conflict Resolution
- Time Management & Attention to Detail
- Microsoft Office (Word, PowerPoint, Excel)
- Team Collaboration & Data Entry
- Legal Research & Contract Review
Certification
Chartered Insurance Professional (CIP)
- C13 Insurance Against Liability
- C39 Fraud Awareness and Prevention
- C110 Essentials of Loss Adjusting
Timeline
Customer Service Volunteer
Senior Home Care by Angels
02.2024 - 08.2024
Customer Service Representative
Chartwells, Mohawk College
09.2023 - 11.2023
Senior Legislative Aide
Office of the Senate President, National Assembly Nigeria
11.2017 - 05.2019
Diploma - Business Insurance
Mohawk College of Applied Arts And Technology
Master of Laws - Law Studies
University of South Wales
Bachelor of Laws - Law Studies
University of Abuja
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