Colwin Miranda
Mississauga,ON
Summary
Dynamic and results-oriented professional seeking a challenging role within a forward-thinking supply chain company. Eager to leverage a strong background in logistics, strategic planning, and process optimization to contribute to efficient operations, drive cost-effective solutions, and enhance overall supply chain effectiveness.
Overview
8
8
years of professional experience
Work History
Academics Peer Mentor - (Part Time)
Niagara College Toronto
01.2023 - 04.2023
- Provide guidance and advice to students in an efficient manner
- Support students by creating instructional videos on the school learning system
- Responds to general inquiries regarding the educational programs and forwards questions or concerns as necessary.
- Served as a role model for fellow students, demonstrating effective communication and problem-solving skills.
- Developed strong relationships with mentees, fostering a positive learning environment.
- Promoted a sense of belonging among peers by fostering an inclusive atmosphere within the mentoring program''s activities and discussions.
Senior Catalog Associate
Amazon India
04.2022 - 07.2022
- Managing Catalog queries by vendors through Amazon Resolver Group on Touch TAT of 7 Hours/same day of receiving & Resolution TAT of 2 Days.
- Worked across many Amazon retail tools that were operated to fix Amazon catalogue queries.
- Managing the catalogue queries for trained and assisted vendors with a quality score of 99%.
- Work towards modification of SOPs and Blurbs for catalog update requests.
- As the team is closely working with vendors and internal catalog team higher quality is crucial for ensuring timely action and enhancing vendor experience.
- Catalog update is at the top of the funnel for retail selection pipeline and we need to have low TAT to enable the business teams to initiate other downstream processes like cost update, PO release etc. For ASINs which are already live, this task also protects Customer Experience.
- Aligned with Amazon Resolver Group team constantly working towards enhancing vendor experience. With elaborated blurbs and pre-defined SOPs the team can ensure faster and better communication while providing resolutions.
- Coordinated with vendors to obtain accurate product data for seamless integration into the catalog system.
- Played a pivotal role in successful website migrations by ensuring seamless transfer of catalog data between platforms.
Senior Vendor ops. Associate
Cloudtail India Pvt. Ltd India (Amazon GV)
09.2020 - 06.2022
- Hosted the AVS program (Pilot project) for the Indian retail e-commerce sector
- Developed SOPs for all operational areas of the various AVS program initiatives
- Resolved Vendor Queries and helped the brand specialist to improve the selection of Retail tool management
- Achieved the company's target revenue by assisting the vendors in making better choices, putting together diverse arrangements, and boosting sales.
- Managed a diverse portfolio of vendors, ensuring timely delivery of products and services to clients.
- Identified cost-saving opportunities by analyzing historical purchasing data and recommending adjustments to sourcing strategies.
- Met sales goals by offering excellent customer service.
- Evaluated vendor performance through regular reviews, fostering continuous improvement in service delivery.
Content Editor
Perform - Content and Media group
06.2017 - 05.2020
- Monitoring the real-time transmission of live data to the clients
- Inspected and updated the company's database on a regular basis, and trained team members
- Maintaining the necessary KPIs consistently and holding regular meetings with the clients.
- Built strong relationships with subject matter experts, incorporating their insights into well-rounded articles that provided true value to readers.
- Suggested improvements to content to enhance quality and accuracy.
Audit Associate
E&Y
07.2015 - 01.2016
- Enhanced audit efficiency by streamlining processes and implementing innovative auditing techniques.
- Assisted clients in improving internal controls to ensure compliance with regulatory requirements.
- Evaluated financial statements, identifying discrepancies and providing recommendations for corrective action.
- Collaborated with cross-functional teams to complete audits within established deadlines.
- Maintained up-to-date knowledge of accounting standards and regulations, ensuring accurate and compliant audits.
- Found tax solutions to complicated tax issues or errors from incorrect tax filings.
Education
Supply Chain Management – Global Logistics - Logistics And Supply Chain Management
Seneca College
12.2023
International Business Management - Business Administration For Trades Management
Niagara College Toronto
04.2023
Bachelor of Commerce - Accounting And Finance
St. Aloysius College, India
04.2015
Skills
- Communication
- Team management
- Microsoft Office Tools (Word, excel, Outlook)
- SQL
- Retail management
- Financial forecasts
- Vendor management
- Hosting Webinars and Trainings
- Canada customs
- SOP creation
- Academic Support
- Problem Solving
Accomplishments
- Perform media: Awarded as "THE EMPLOYEE OF THE QUARTER" in 2017 (IV quarter) & 2019 (II quarter).
- Cloudtail India Pvt Ltd: Nominated for the Extra-Millers ARTists event.
Languages
English
Full Professional
Software
Microsoft
SQL
SAP
References
References available upon request.
Timeline
Academics Peer Mentor - (Part Time)
Niagara College Toronto
01.2023 - 04.2023
Senior Catalog Associate
Amazon India
04.2022 - 07.2022
Senior Vendor ops. Associate
Cloudtail India Pvt. Ltd India (Amazon GV)
09.2020 - 06.2022
Content Editor
Perform - Content and Media group
06.2017 - 05.2020
Audit Associate
E&Y
07.2015 - 01.2016
Supply Chain Management – Global Logistics - Logistics And Supply Chain Management
Seneca College
International Business Management - Business Administration For Trades Management
Niagara College Toronto
Bachelor of Commerce - Accounting And Finance
St. Aloysius College, India
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