Colton Staggs
Orange
Summary
Personable and dedicated customer service representative with extensive experience in the service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success. Enthusiastic and goal/results-oriented with demonstrated passion for building relationships, cultivating partnerships and wanting to learn whenever possible.
Overview
2
2
years of professional experience
1
1
Certification
Work History
ADC Attendant
Goodwill Industries Of Orange County
Orange
02.2024 - Current
- Demonstrated excellent communication skills when interacting with customers and colleagues.
- Maintained cleanliness of work area by sweeping up debris or removing trash from the lot when needed.
- Greeted guests and provided them with a positive customer service experience.
- Promoted available products and services to customers during service, account management and order calls.
Head Basketball Coach
Open Gym Premier
Ladera Ranch
01.2025 - 06.2025
- Organized and managed basketball games, tournaments, and other events.
- Served as a role model by demonstrating respect for officials, opponents, teammates.
- Communicated regularly with parents regarding their children's progress in the program.
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
Counter Server
DW'S Subs
Anaheim
06.2023 - 01.2024
- Participated in regular team meetings to discuss strategies for improving customer satisfaction ratings.
- Assisted in the preparation of food items, such as salads, sandwiches, and desserts.
- Monitored inventory levels to ensure that necessary supplies were available at all times.
- Operated cash registers for transactions with customers.
Education
High School Diploma -
Fullerton Union High School
Fullerton, CA05-2023
Some College (No Degree) - Accounting
Santiago Canyon College
Orange, CASkills
- Customer service
- Problem-solving skills
- Inventory management
- Product promotion
- Multitasking
- Calm and professional under pressure
- Understanding customer needs
- Goal setting
Certification
- Electrical pallet jack certification
Timeline
Head Basketball Coach
Open Gym Premier
01.2025 - 06.2025
ADC Attendant
Goodwill Industries Of Orange County
02.2024 - Current
Counter Server
DW'S Subs
06.2023 - 01.2024
High School Diploma -
Fullerton Union High School
Some College (No Degree) - Accounting
Santiago Canyon College
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