Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Colton Sobey

Calgary,AB

Summary

Dedicated and motivated worker constantly seeking to provide excellent service and build rapport with clients. Constantly searching for opportunities to gain new skills and develop on my existing ones, I am seeking a new field that will push me to grow further, and offer reciprocation by means of utilizing my customer-oriented skillset to improve patron experiences.

Overview

5
5
years of professional experience

Work History

Manager

Sought X Found Coffee Roasters
01.2023 - Current
  • Created and implemented standards centered on improving customer experience
  • Defused customer concerns with care and compassion, transitioning qualms into positive interactions
  • Coordinated operations behind bar, which demanded both effective and precise communication among the team, as well as heightened attention to detail
  • Developed ongoing relationships with our clientele, which both increased sales and bolstered our professional reputation

Barista

Sought X Found Coffee Roasters
08.2021 - 12.2022
  • Prepared a large variety of beverages to a reputably high degree, exponentially improving in efficiency as my experience grew
  • Offered elevated experiences to all customers entering the cafe with personalized recommendations and compassion
  • Maintained a clean and organized station, optimizing productivity and safety

Barista

Good Earth Coffeehouse
08.2019 - 08.2021
  • Independently operated the cafe, utilizing my multi-tasking skills to simultaneously provide excellent service and maintain short order fulfillment times
  • Controlled large crowds with an equivalently high quality of service, communicating expectations and earning patience
  • Opened and closed the cafe, including security checks and handling of cash

Education

High School Diploma -

Wetaskiwin Composite High School
Wetaskiwin, AB
06.2018

Skills

    - Building Customer Relationships

    - Precise Attention to Detail

    - Highly Punctual

    - Role Flexibility

    - Fast Rate of Learning

    - Staff Development

    - Complex Problem Solving

    - Expectation Setting

Languages

English
Native or Bilingual

Timeline

Manager

Sought X Found Coffee Roasters
01.2023 - Current

Barista

Sought X Found Coffee Roasters
08.2021 - 12.2022

Barista

Good Earth Coffeehouse
08.2019 - 08.2021

High School Diploma -

Wetaskiwin Composite High School

Similar Profiles

CREATE PROFILE
Colton Sobey