Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
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Colton Crowell

Halifax,NS

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Airport Security Officer

GardaWorld
Halifax, NS
02.2023 - Current
  • Provided assistance to travelers during check-in, boarding, and disembarking processes.
  • Intervened in emergency situations according to established protocols.
  • Inspected cargo for contraband items or hazardous materials.
  • Upheld strong customer service standards while completing screenings.
  • Enforced airport rules, policies, and regulations related to passenger screening procedures.

Courier

M&M Courier
Halifax
06.2022 - 02.2023
  • Communicated with customers to coordinate delivery times.
  • Delivered items to residential addresses within specified time frames.
  • Provided excellent customer service by answering questions about delivery status.
  • Adhered to traffic laws while operating company vehicle according to DOT regulations.
  • Responded quickly to emergency situations requiring immediate action.
  • Documented pickups and deliveries and submitted reports after shift.

Night Grocery Clerk

Loblaws
Windsor Forks
03.2021 - 07.2021
  • Stocked shelves, rotated merchandise and ensured product freshness.
  • Organized backroom storage areas according to company standards for safety and efficiency.
  • Conducted regular inventories to ensure adequate stock levels were maintained at all times.
  • Monitored expiration dates on food products to ensure quality control measures were met.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.

Laborer

Taproot Farms
Brooklyn
06.2020 - 07.2020
  • Monitored growth of crops, including weeding, pruning and harvesting.
  • Maintained irrigation systems for ensuring adequate water supply to plants.
  • Prepared soil for planting by plowing, harrowing and fertilizing it.
  • Planted seedlings according to crop rotation plans established by farmers.
  • Cleaned stalls, pens and equipment using water hoses or pumps.

Education

Some College (No Degree) - Applied Computer Science

Dalhousie University
Halifax, NS

Some College (No Degree) - Japanese Studies

Saint Mary’s University
Halifax, NS

Skills

  • Surveillance monitoring
  • Stress Tolerance
  • Customer relations skills
  • Team Development
  • Threat Assessment
  • Policy Enforcement
  • De-Escalation Techniques
  • Integrity and Honesty
  • Protocol implementation
  • Customer service and assistance

Languages

English
Native/ Bilingual

Affiliations

  • Gardening
  • Baking
  • Cooking
  • Reading

References

References available upon request.

Timeline

Airport Security Officer

GardaWorld
02.2023 - Current

Courier

M&M Courier
06.2022 - 02.2023

Night Grocery Clerk

Loblaws
03.2021 - 07.2021

Laborer

Taproot Farms
06.2020 - 07.2020

Some College (No Degree) - Applied Computer Science

Dalhousie University

Some College (No Degree) - Japanese Studies

Saint Mary’s University
Colton Crowell