Colton Crowell
Halifax,NS
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Airport Security Officer
GardaWorld
Halifax, NS
02.2023 - Current
- Provided assistance to travelers during check-in, boarding, and disembarking processes.
- Intervened in emergency situations according to established protocols.
- Inspected cargo for contraband items or hazardous materials.
- Upheld strong customer service standards while completing screenings.
- Enforced airport rules, policies, and regulations related to passenger screening procedures.
Courier
M&M Courier
Halifax
06.2022 - 02.2023
- Communicated with customers to coordinate delivery times.
- Delivered items to residential addresses within specified time frames.
- Provided excellent customer service by answering questions about delivery status.
- Adhered to traffic laws while operating company vehicle according to DOT regulations.
- Responded quickly to emergency situations requiring immediate action.
- Documented pickups and deliveries and submitted reports after shift.
Night Grocery Clerk
Loblaws
Windsor Forks
03.2021 - 07.2021
- Stocked shelves, rotated merchandise and ensured product freshness.
- Organized backroom storage areas according to company standards for safety and efficiency.
- Conducted regular inventories to ensure adequate stock levels were maintained at all times.
- Monitored expiration dates on food products to ensure quality control measures were met.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
Laborer
Taproot Farms
Brooklyn
06.2020 - 07.2020
- Monitored growth of crops, including weeding, pruning and harvesting.
- Maintained irrigation systems for ensuring adequate water supply to plants.
- Prepared soil for planting by plowing, harrowing and fertilizing it.
- Planted seedlings according to crop rotation plans established by farmers.
- Cleaned stalls, pens and equipment using water hoses or pumps.
Education
Some College (No Degree) - Applied Computer Science
Dalhousie University
Halifax, NSSome College (No Degree) - Japanese Studies
Saint Mary’s University
Halifax, NSSkills
- Surveillance monitoring
- Stress Tolerance
- Customer relations skills
- Team Development
- Threat Assessment
- Policy Enforcement
- De-Escalation Techniques
- Integrity and Honesty
- Protocol implementation
- Customer service and assistance
Languages
English
Native/ Bilingual
Affiliations
- Gardening
- Baking
- Cooking
- Reading
References
References available upon request.
Timeline
Airport Security Officer
GardaWorld
02.2023 - Current
Courier
M&M Courier
06.2022 - 02.2023
Night Grocery Clerk
Loblaws
03.2021 - 07.2021
Laborer
Taproot Farms
06.2020 - 07.2020
Some College (No Degree) - Applied Computer Science
Dalhousie University
Some College (No Degree) - Japanese Studies
Saint Mary’s University