Colton Barkman
Summary
Practiced technician with comprehensive experience in bicycle assembly, repair, and maintenance. Known for delivering high-quality workmanship and achieving customer satisfaction. Emphasizes collaboration and adaptability, ensuring smooth operations in dynamic environments.
Equipped with strong problem-solving abilities, willingness to learn, and poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining customer satisfaction and fostering loyalty.
Overview
5
5
years of professional experience
Work History
Bicycle Technician
Cal's Cycle
03.2021 - 12.2024
- Maintained clean and organized workstations, contributing to an efficient workshop environment for both staff members and clients.
- Serviced, maintained and repaired bicycles with focus on efficiency, quality and safety.
- Conducted thorough diagnostics tests to accurately identify issues before performing repairs or replacements.
- Consistently met deadlines for repair jobs, ensuring minimal downtime for clients bicycles.
- Handled estimation of parts, bike and component repairs and replacements.
- Provided recommendations to clients in alignment with needs, preferences and budgets.
- Performed new bike assemblies and proper alignment of wheels, set screws, brake adjustments to optimize performance.
- Ensured customer satisfaction by rectifying any issues or concerns promptly, maintaining a positive reputation for the business.
- Increased workshop productivity through effective time management and prioritizing tasks based on urgency.
Customer Service Representative
Hyde Mountain
07.2019 - 10.2020
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
Education
High School Diploma -
Acme High School
06-2019
Skills
- Quality Control
- Active listening
- Mechanical aptitude
- Follow-up skills
Languages
English
Interests
- Exploring various forms of art, to nurture creativity and personal growth
Timeline
Bicycle Technician
Cal's Cycle
03.2021 - 12.2024
Customer Service Representative
Hyde Mountain
07.2019 - 10.2020
High School Diploma -
Acme High School
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