Colten Munoz
Visalia
Summary
Sales professional with a strong record of exceeding quotas and fostering client relationships. As an admissions coordinator, streamlined processes and enhanced communication, leading to improved applicant experiences and operational efficiency.
Overview
10
10
years of professional experience
Work History
Senior admissions coordinator
Recovery With Us
Delray Beach
02.2026 - 05.2026
- Coordinated admissions processes for individuals seeking recovery services.
- Managed communication between prospective clients and treatment teams.
- Maintained accurate records of client applications and documentation.
Addmissions Coordinator
Steelgem LLC
Santa Ana
05.2023 - 01.2026
- Reviewed enrollment contracts prior to submission.
- Managed communication with prospective students and families, providing detailed information about programs and admissions criteria.
- Assisted with the development of admissions policies and criteria in line with institutional goals.
- Managed sensitive information with discretion and in compliance with confidentiality policies.
- Assisted with customer requests and answered questions to improve satisfaction.
- Updated and maintained databases with current information.
Sales Representative
Fresno Shower Door
04.2019 - 04.2023
- Achieved or exceeded company-defined sales quotas.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Built diverse and consistent sales portfolio.
- Managed customer accounts to secure customer satisfaction and repeat business.
Assistant General Manager
Little Caesars
08.2016 - 04.2019
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Identified employee strengths and initiated mentoring program to address areas of improvement.
- Coordinated employee shift schedules based on customer traffic patterns and individual strengths.
Education
High School Diploma -
Mt Whitney High School
Visalia, CA06-2017
Skills
- Closing Sales
- Constructive Feedback
- Data Entry
- Converting Leads
- Overcoming Objections
- Warm Calling
- Sales and Negotiation
- Phone and Email Etiquette
- Office Supplies and Inventory
- Paperwork Drafting
- Admissions criteria
- Customer service
- Problem solving
- Sales negotiation
- Multitasking Abilities
- Records maintenance
- Sales experience
- Client relations
- Admissions processing
- Database management
- Customer relationship management
- Client engagement
- Team collaboration
- Conflict resolution
- Time management
- Attention to detail
- Hospitable and friendly
- Computer literacy
- Strong organization
Timeline
Senior admissions coordinator
Recovery With Us
02.2026 - 05.2026
Addmissions Coordinator
Steelgem LLC
05.2023 - 01.2026
Sales Representative
Fresno Shower Door
04.2019 - 04.2023
Assistant General Manager
Little Caesars
08.2016 - 04.2019
High School Diploma -
Mt Whitney High School