Collins Byaruhanga
Waterloo,Canada
Summary
I am an analytical and adaptable individual with 3+ years of experience in Cyber Security . Diligent Cyber Security Specialist proficient in online security research, planning, execution, and maintenance. Adept at training and educating internal users on relevant cyber security procedures and preventative measures.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Triage Security Engineer
Arctic Wolf Networks
05.2024 - Current
- Triage Customer requests and incidents in a timely and accurate manner to ensure true positives are actioned accordingly
- Review logs regularly to detect suspicious activity patterns and escalate security incidents accordingly
- Helped in optimization of existing security tools by configuring custom rulesets tailored to the organization''s specific needs, enhancing threat detection capabilities. (suppression rules uat)
Triage Security Analyst
Arctic Wolf Networks
02.2023 - 05.2024
- Triaged Customer Requests and initiated potential incident investigations in a timely manner
- Harnessed my strong communication skills and easily interacted with a variety of different people and personalities.
- Coordinated with the internal different teams to ensure customers requests were rightly and accurately handled.
Network & Technology Operations Analyst - Intern
Arctic Wolf Networks
09.2022 - 02.2023
- Supported supervisor and associated team members to maintain system functionality. (Suricata Project)
- Boosted customer satisfaction levels with thorough analysis of client feedback and timely resolution of issues.
- Identified inefficiencies in current systems, recommending adjustments that resulted in increased productivity levels.
Education
DIPLOMA IN VIRTUALIZATION AND CLOUD COMPUTING -
Conestoga College
Waterloo, ON08.2022
DIPLOMA IN INFORMATION TECHNOLOGY AND NETWORK SECURITY -
Conestoga College
Waterloo, ON08.2021
BACHELOR OF SCIENCE (B.S.) - COMPUTER SCIENCE
Zhejiang University of Science and Technology
Hangzhou, ZHEJIANG06.2019
Skills
- Microsoft Active Directory
- Linux Infrastructure and Security
- Customer Satisfaction
- Network Security Systems
Languages
English
Native or Bilingual
Chinese (Mandarin)
Professional Working
Certification
- Cisco Certified Network Associate (CCNA)
- CompTIA Security +
Timeline
Triage Security Engineer
Arctic Wolf Networks
05.2024 - Current
Triage Security Analyst
Arctic Wolf Networks
02.2023 - 05.2024
Network & Technology Operations Analyst - Intern
Arctic Wolf Networks
09.2022 - 02.2023
BACHELOR OF SCIENCE (B.S.) - COMPUTER SCIENCE
Zhejiang University of Science and Technology
DIPLOMA IN VIRTUALIZATION AND CLOUD COMPUTING -
Conestoga College
DIPLOMA IN INFORMATION TECHNOLOGY AND NETWORK SECURITY -
Conestoga College
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