Resourceful Telecommunications network engineer with several years of on-site network management and support services experience. Develops and implements initiatives to foster corporate objectives. Proven history of providing supplemental and total management support for it systems. Successful establishing and maintaining networks and servers with strong aptitude for identifying solutions to solve client challenges.
Overview
16
16
years of professional experience
Work History
5G Test and Automation Developer
Dell Technologies Inc
Ottawa
12.2022 - Current
Contributed to the development and implementation of a comprehensive Test Plan for evaluating 5G product functionality, quality, and performance of RU, CU, and DU within the Dell 5G scrum team
Collaborated with Dell 5G ORAN Development Teams (RU, CU, DU) to facilitate effective communication and ensure clear comprehension of Test Case execution outcomes.
Optimized and enhanced existing CI/CD processes to elevate the deliverables' speed, efficiency, and quality
Provided guidance on software test best practices for features at the unit, component, and end-to-end test levels as a key member of an agile scrum team.
Documented system architecture, design decisions, and best practices in a clear manner.
Monitored performance metrics, analyzed system logs, and generated detailed reports of 5G system components to identify potential issues or bottlenecks before they escalate.
Developed automation scripts to automate manual processes and reduce time spent on repetitive tasks.
Successfully implemented various UE Simulators and Emulators like Simnovus 5G UE Simulator, Accuver XCAL-MTS & TM, TM500 UE Simulator along with the Spirent Network Emulator. Effectively utilized these tolls to replicate a wide array of conditions to facilitate rigorous testing processes.
Fluent in Linux, and familiar with common Python libraries
Provided assistance in troubleshooting and debugging complex issues regarding 5G system call flows, feature functionalities, employing QXDM and QCAT.
Participated in Agile Scrum ceremonies such as sprint planning, daily stand-ups, retrospectives, demos.
Proficiently utilized source control systems like Git as well as Jenkins for automating software development tasks such as building, testing, and deployment to ensure continuous integration (CI) and continuous delivery (CD).
5G Cloud RAN Tester
Telus Communications
Toronto, ON
03.2022 - 12.2022
Deployed Samsung and Rakoten vDU and vCU along with eNode B/gNode B in the Telus O-RAN Lab environment.
Verified the functionality of Samsung NR SA and NSA 5G features, showcasing expertise in 5G RAN and ORAN technology.
Tested system performance through Performance Testing for Single user throughput, multi-user throughput. Evaluated resiliency through stress testing with Downlink/ Uplink UDP/TCP.
Executed functional, system, integration, regression, end-to-end, and user acceptance tests.
Ensured accurate assessment of capacity needs for Samsung 5G products in controlled lab setting utilizing simulated mobile devices.
Facilitated user acceptance testing (UAT) sessions with clients to validate product functionality against business requirements.
Utilized data analysis skills to evaluate test results and produce informative test reports
Proficient with full-stack virtualization techniques for the 5G NR CU and DU
Proficient in working with various RAN network nodes such as eNodeB and gNodeB, while also having a strong understanding of hardware components like RRU, BBU, and antennas.
Successfully acquired comprehensive understanding of 5G NSA-SA and LTE technologies (FDD and TDD) covering spectrum, air-interface, RAN parameters along with hardware/software functionalities.
Successfully tested and evaluated results using equipment such as signal analyzers, signal generators along with UE simulators/emulators. Additionally utilized industry-standard software including QXDM, QCAT and CDM to generate comprehensive reports.
Network Provisioning Engineer
TeraGo Networks
Vaughan
08.2020 - 03.2022
Provided support during the installation, maintenance, repair, and calibration of equipment.
Implemented innovative engineering strategies to enhance wireless network infrastructure, leading to a 99.99% uptime and increased production efficiency.
Participated in team meetings to discuss project progress updates.
Documented all engineering activities according to established procedures.
Attained a comprehensive understanding of 5G NSA-SA and LTE technologies (FDD and TDD), including spectrum utilization strategies, air-interface components, optimization of RAN parameters, as well as integration with diverse hardware/software capabilities.
Utilized advanced techniques to customize equipment configurations in alignment with engineering design criteria.
Coordinated with project management and fixed assets to ensure timely provisioning of radio and switching equipment for installation on Target Provisioning Date
Created accurate radio scripts and sector configuration for implementing new radio equipment and services based on RF and IP designs.
Implemented new services by setting up, provisioning and testing PTP and PTMP microwave radio gear.
Contributed to the successful implementation of the RAN system by remotely supporting field technicians
RAN Field Maintenance Engineer
ERICSSON AB
Accra - Ghana, Greater Accra
12.2018 - 07.2019
Maintained accurate records of maintenance activity including labor hours spent on each job.
Assisted in the installation, commissioning, and Put To Air of newly deployed 2G, 3G, and 4G Radio Access Network equipment.
Increased network KPI by resolving faults through technical testing and troubleshooting of different nodes such as Ericsson RBS 2000, 3000 and 6000 RBS series a
Analyzed problems in the field, identified solutions, and provided recommendations for corrective action.
Utilized a comprehensive understanding of AMOS and MOSHELL to optimize parameter configurations on Ericsson's Self-Optimized Network platform.
Ensured smooth operation of all transmission Nodes and BTS for 2G, 3G, and 4G by actively conducting preventive and remedial maintenance
Delivered technical expertise for the implementation of HSPA+, FDD/TDD LTE RF access features, resulting in enhanced performance, capacity, coverage, and the enablement of new services.
Managed on-site integration and activation of new services, such as macro/micro, small cells, distributed antenna systems, and network facilities in the market - resulting in increased capacity and revenue generation.
Streamlined network performance by troubleshooting and configuring Ericsson TCU, DUS, SIU during integration and optimizing 3G scripts for reduced congestion in the network.
Delivered onsite support to enhance performance of Microwave and fiber optics Transmission Nodes. Contributed to Engineering teams by assisting with RAN software updates in the network.
RAN & Transmission Support Engineer
Airtel Telecommunications
Accra - Ghana, Greater Accra
11.2016 - 12.2018
Provided technical support to customers via phone and email, troubleshooting hardware and software related issues.
Analyzed system logs and performance metrics to proactively identify and mitigate potential issues.
Monitored system performance to ensure optimal functioning of services.
Rehomed new SITES to their respective BSC and from BSC to another BSC
Performed Link Set up AM, HOP, SAU, TRAFFIC through Ericsson Mini Link Service Manager
Enhanced efficiency of operations by conducting regular maintenance on BSC and RNC, effectively resolving alarms in Node B, BTS, and Transmission nodes
Successfully resolved transmission-related outages and degraded issues on multiple Transmission Nodes, ensuring attainment of agreed KPI and SLA.
Performed Packet and TDM service configuration on SOEM, IPTNMS, VLAN creation and DCN routes for capacity and remote connectivity of nodes.
Managed the configuration of DCN and OSPF, oversaw software upgrades for transmission nodes, and conducted comprehensive bit error rate (BER) testing on PDH and SDH links
RAN Support Engineer
ERICSSON AB
Ethiopia - Addis Ababa, Ethiopia - Addis Ababa
10.2015 - 10.2016
Provided technical support to customers via phone and email, troubleshooting hardware and software related issues.
Trained other team members on relevant technologies and procedures of Ericsson RAN 2G, 3G and 4G BTS and Transmission node such as MiniLink, TCU and SIU
Provided technical guidance when needed to other departments or personnel.
Resolved customer inquiries in a timely manner by utilizing problem-solving skills.
Troubleshooted and Configured Ericsson RAN DUW, DUG, TCU, DUS, SIU and created 3G scripts for 2nd and 3rd carriers integration for capacity and coverage
Proficient in working with Ericsson Baseband 5212/5216 and skilled in performing Mix-mode Configuration for RBS.
Supported the installation, integration, and commissioning of 2G, 3G, and 4G-LTE RBS/BTS radio equipment. Assisted with the setup and configuration of microwave and fiber optics transmission equipment.
Managed and maintained SDH, PDH, SONET, ATM, DWDM, and IP technologies to ensure network stability
RAN & Transmission Engineer
MP Infrastructure Ltd.
Takoradi - Ghana, Western Region
12.2008 - 09.2015
Troubleshot complex technical problems related to the installation, operation or maintenance of a variety of different types of transmissions.
Achieved seamless operation by effectively troubleshooting all operational issues arising from the installation, integration, and commissioning of Ericsson RBS 2000, 3000, and 6000 families of Network equipment.
Executed a comprehensive Planned Preventative Maintenance (PPM) schedules, resulting in cost reduction from equipment breakdowns.
Managed the upkeep of network systems including SDH, PDH, SONET, ATM,DWDM,and IP technologies to ensure uninterrupted functioning
Managed capacity enhancements of Microwave links and successfully deployed Point to Point Microwave radio links for voice and data circuits Transmission.
Configured TN modules (all MMU, ETU, LTU, NPU types) and Ethernet switche Bridges, LAN, WAN, RL-MEI, PDH-IME, LAG, Ethernet over PDH and over SDH and DCN configuration for traffic aggregation.
Assessed outages and failures in order to implement strategies for stabilizing systems.
Performed root cause analysis across diverse set of technologies.
Bachelor of Science - Telecommunications Engineering
Ghana Communication Technology University
Takoradi - Ghana
07-2015
Higher National Diploma - Electrical And Electronic Engineering
Ho Technical University
Ho - Ghana
07-2007
Skills
Performance Testing
Test Automation Frameworks
Satellite Communication and 3G/4G/LTE/5G system
Teamwork and Collaboration
Debugging techniques
Testing script development
Technical solution development
Linux Platform
Languages
English
Full Professional
Additional Information
I have the ability to learn new Technologies
Good knowledge in Satellite Communication system
Good knowledge in communication technologies such as Bluetooth, HF, Wi-Fi, Wireless (3G/4G/LTE/5G), CPDLC/ACARS, L-Band, and Ku/Ka-band; ARINC Services, Ethernet
Advisor, Service Project/Program Manager at Dell International Services Ltd. / Dell TechnologiesAdvisor, Service Project/Program Manager at Dell International Services Ltd. / Dell Technologies
Principal Software Engineer – Performance Engg at Dell Technologies Inc, Dell International ServicesPrincipal Software Engineer – Performance Engg at Dell Technologies Inc, Dell International Services