Collin Reid
Winnipeg
Summary
Dynamic retail professional with over twenty years of experience specializing in management, merchandising, and customer service. Strong work ethic drives a commitment to delivering exceptional results and fostering a positive shopping experience. Eager to leverage skills in a challenging environment that encourages growth and development into a more expansive role. Passionate about contributing to team success while continuously enhancing personal and professional capabilities.
Overview
20
20
years of professional experience
Work History
BACK OF HOUSE LEAD
MARKS
09.2024 - Current
- - Received incoming shipments, unpacked them, and put away product including merchandising when needed.
- - Coached staff to help improve and become better and expand ther respective roles.
- - Helped customers, counted tills, opened the store.
SALES ASSOCIATE
GLENTEL (WIRELESSWAVE)
04.2022 - 03.2023
- Discovering clients needs through open ended questions then tailoring a solution for their life style.
- This position has allowed me to broaden my approach to customer service and build my own clientele within the company to differentiate myself from others that offer the same service.
SALES REPRESENTATIVE
TELUS MOBILITY
02.2017 - 01.2023
- The opportunity to sit one on one with clients allowed me to display my people skill more intimately. Then through open ended questions I was able to provide them with options that suited their needs through solution selling.
- Cultivated strong customer relationships by providing tailored solutions, resulting in increased customer loyalty and retention.
- Leveraged advanced product knowledge to educate clients, enhancing their understanding and driving informed purchasing decisions.
FOOTWEAR LEAD
SPORTCHEK
02.2014 - 03.2022
- Managing the footwear department doing such tasks as shifting shoes around in the stock room and putting away new stock.
- Moving the sales floor around for new sales and displays.
- Training staff on various operations within the department.
- Trained in multiple departments
SALES REPRESENTATIVE
HUDSON'S BAY/DIESEL
09.2016 - 02.2017
- Merchandised new product into display/ Receiving new product in shipments
- Discussed with Diesel sales manager on tactics in order to hit targeted sales and make sure the sales floor is ready.
SALES REPRESENTATIVE
MTS/IDC COMMUNICATIONS
08.2010 - 09.2013
- Trouble shooting customers technical issues in order to solve their phone problems.
- Helped customers decide what device, internet and TV packages were best suited to their needs.
ASSISTANT MANAGER
FOOTLOCKER
04.2006 - 07.2010
- Hiring and training new staff/making schedules for all of the stores staff members.
- Talked with footwear allocators in order to get footwear in stock that would best suit our store.
- Merchandised and shifted footwear for incoming new stock
Education
Software Development -
Herzing College
Kinesiology
University of Manitoba
Personal Training Certification - undefined
Can-Fit Pro
High School Diploma - undefined
West Kildonan High School
01.2006
Skills
- I have held many roles of leadership throughout my retail career, when given the responsibility I passionately strive to deliver maximum results through myself and most importantly the team around me by leading by example and passionately invest in the staff I train
- I take great pride in being a person who is easy to talk to and treat everyone the same, both coworkers and customers alike and love diversity in those I interact with
- Eager for Growth
- I am always looking for reviews of my performances in order to better myself as a person and employee
Timeline
BACK OF HOUSE LEAD
MARKS
09.2024 - Current
SALES ASSOCIATE
GLENTEL (WIRELESSWAVE)
04.2022 - 03.2023
SALES REPRESENTATIVE
TELUS MOBILITY
02.2017 - 01.2023
SALES REPRESENTATIVE
HUDSON'S BAY/DIESEL
09.2016 - 02.2017
FOOTWEAR LEAD
SPORTCHEK
02.2014 - 03.2022
SALES REPRESENTATIVE
MTS/IDC COMMUNICATIONS
08.2010 - 09.2013
ASSISTANT MANAGER
FOOTLOCKER
04.2006 - 07.2010
Kinesiology
University of Manitoba
Personal Training Certification - undefined
Can-Fit Pro
High School Diploma - undefined
West Kildonan High School
Software Development -
Herzing College