Collin Panlilio
Scarborough,ON
Summary
Dynamic professional with a proven track record in customer engagement and resource management, honed across roles from Social Media Manager at Socials&Stilettos to Events Team Coordinator at LIOS Resort. Excelled in elevating brand presence and fostering client relationships, achieving significant operational efficiencies. Skilled in front office operations and adept at navigating high-pressure environments, demonstrating exceptional organizational and interpersonal abilities.
Overview
5
5
years of professional experience
Work History
Social Media Manager
Socials&Stilettos
01.2024 - 04.2024
- Fostered positive relationships with new businesses and clientele.
- Identified metrics to measure and evaluate effectiveness of campaigns and initiatives.
- Developed and promoted corporate brand, images and identity to media and public.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
Sales Representative
Brown's Shoes
09.2023 - 04.2024
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Cashier
No Frills
12.2022 - 02.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Administrative Assistant
LIOS Collection
02.2020 - 08.2022
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Events Team Coordinator
LIOS Resort
04.2019 - 08.2021
- Assisted event manager in achieving revenue goals set for events and catering.
- Maintained and distributed information for functions and events.
- Created, maintained and distributed event orders.
- Worked under pressure and met deadlines while maintaining composure in difficult situations.
- Managed event logistics and operations.
Education
Associate of Arts - Fashion Arts And Business Diploma
Humber College
Toronto, ON04.2024
Bachelor of Arts - Fashion Design And Merchandising
De La Salle
Phillipines04.2022
Skills
- Front office operations
- Resource Management
- Customer Engagement
- Report Preparation
- Meeting Scheduling
- Database Management
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Social Media Manager
Socials&Stilettos
01.2024 - 04.2024
Sales Representative
Brown's Shoes
09.2023 - 04.2024
Cashier
No Frills
12.2022 - 02.2023
Administrative Assistant
LIOS Collection
02.2020 - 08.2022
Events Team Coordinator
LIOS Resort
04.2019 - 08.2021
Associate of Arts - Fashion Arts And Business Diploma
Humber College
Bachelor of Arts - Fashion Design And Merchandising
De La Salle
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