Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline

Collette Castellanos

Fidelity National Title Insurance Company
Yucca Valley
1
Certification

Dynamic Escrow Officer with extensive experience at Fidelity National Title Insurance Company, excelling in real estate transactions and closing document preparation. Proven ability to streamline processes, enhance accuracy, and foster strong client relationships, ensuring compliance and timely closings. Skilled in title document review and adept at managing multiple accounts efficiently.

Work History

Escrow Officer

Fidelity National Title Insurance Company
  • Calculated prorations, payoffs, and disbursements to support accurate escrow balancing.
  • Managed escrow files through closing, recording documents and distributing funds in accordance with instructions.
  • Interpreted escrow instructions and verified signatures, vesting, and legal descriptions for completeness.
  • Maintained timely follow-up on outstanding conditions to keep transactions moving toward closing.
  • Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
  • Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
  • Collaborated with real estate agents and lenders to expedite closing times on property sales.
  • Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
  • Maintained strict confidentiality in handling sensitive customer information, adhering to privacy laws and best practices.
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
  • Reviewed contracts thoroughly to ensure accuracy before proceeding with the escrow process.
  • Checked signatures and legal descriptions for accuracy and integrity.
  • Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
  • Conducted thorough research on properties to confirm ownership, title status, and outstanding liens or encumbrances.
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
  • Streamlined the escrow process for a smoother client experience, managing communication between all parties involved.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.
  • Managed real estate closing process in compliance with applicable standards and legal requirements.
  • Facilitated successful closings by guiding clients through the signing process and explaining complex legal terminology in layman''s terms.
  • Opened incoming orders and set up escrow files within Number hours of receiving purchase agreement.
  • Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
  • Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
  • Implemented efficient workflow procedures which resulted in faster completion of escrow transactions.
  • Adapted to changing industry regulations and policies, updating company practices accordingly to maintain compliance.
  • Enhanced accuracy and efficiency in document preparation, contributing to smoother and faster closing process.
  • Conducted regular risk assessments on escrow transactions, mitigating financial and operational risks.
  • Coordinated with agents, lenders, and buyers to ensure all documentation was completed accurately and on time for closings.
  • Managed escrow accounts, ensuring all financial transactions adhered to regulatory standards and were executed efficiently.

Education

High School Diploma

Bayfield High School | Bayfield, CO

Skills

Title document review
Closing document preparation
Real estate transactions
Real estate closing processes

Accomplishments

I have been in the top 5% to 10% nationwide in income producers in the last 10 years.

Certification

Licensed notary public with state of CA

Timeline

Escrow Officer

Fidelity National Title Insurance Company
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Bayfield High School

High School Diploma
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Collette Castellanos