Colleen Thompson
North Gower,ON
Summary
Caring, hardworking and service-oriented registered nurse with over 15 years of experience. Well-versed in offering evidence-based, therapeutic care. Collaborative and motivational leader with expertise in training new nursing staff while providing top-notch service to patient populations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Acting Transitional Care RN
The Ottawa Hospital
Ottawa, Ontario
06.2020 - Current
- Covered TC RN on her vacation, one of few nurses who are trained to cover TC RN
- Coordinated patient transfers to various units, optimizing patient flow and continuity of care.
- Collaborating with doctors and healthcare teams making sure all patients have schedules when leaving the hospital.
- Coordinated travel arrangements for patients relocating or vacationing to ensure smooth transitions.
- Scheduled appointments for hemodialysis treatments and follow-up visits to optimize patient access to necessary services.
- Gained knowledge of patient flow within nephrology program.
- Documented patient interactions and updates in electronic health record systems.
- Facilitated communication between patients and multidisciplinary care teams, ensuring timely address of patient needs and improved care coordination.
Acting Care Facilitator
The Ottawa Hospital
Ottawa, Ontario
08.2019 - Current
- Act as CF evenings and nights on a regular basis
- Oversee operations of a 30-bed unit, ensuring care delivery
- Collaborate with doctors and staff to make sure all patient needs are met in a timely manner.
- Applied strong communication skills to enhance patient interactions and documentation
- Directed and supported clinical staff by providing guidance and instruction in daily operations.
- Critical thinking, managing conflict and keeping a positive work environment help me navigate this position.
- Coordinated patient care plans with multidisciplinary teams to ensure comprehensive treatment in the hemodialysis unit.
- Facilitated communication between patients, families and healthcare professionals to enhance understanding and support.
- Provided crisis intervention services in emergency situations.
- Applied problem-solving and decision-making skills to address patient care challenges.
- Conducted assessments of clients to determine their needs and eligibility for services.
- Provided case management services, including coordinating with other agencies and organizations to ensure access to appropriate resources.
- Collaborated with clinical and administrative staff to meet patient needs.
Registered Nurse
The Ottawa Hospital
Ottawa, Ontario
06.2010 - Current
- Provided patient care, conducted patient teaching assessments, and advocated for patient needs to enhance patient understanding and compliance
- Mentored fellow nurses by training, directing, and supporting them through orientation, fostering a collaborative environment and ensuring high-quality patient care
- Demonstrated professionalism while interacting with patients and team members in healthcare settings.
- Utilized Epic and Microsoft Office Suite (Word and excel) for effective documentation and communication.
- Pursued continuing education to stay updated on policies and procedures.
- Supported research efforts by adhering to specialized treatment protocols
- Contributed to team development through participation in annual performance evaluations.
Education
Bachelor of Science - Nursing
University of Ottawa
Ottawa06-2010
Skills
- Licensed RN
- Patient care
- Care coordination
- Patient advocacy
- Patient education
- Healthcare collaboration
- Crisis intervention
- Critical thinking
- Team leadership
- Team collaboration
- Communication skills
- Bedside manner
Certification
- CNA- Certification in Nephrology
- BCLS
Languages
French
Professional
Timeline
Acting Transitional Care RN
The Ottawa Hospital
06.2020 - Current
Acting Care Facilitator
The Ottawa Hospital
08.2019 - Current
Registered Nurse
The Ottawa Hospital
06.2010 - Current
Bachelor of Science - Nursing
University of Ottawa