Colleen Thompson
Summary
Caring, hardworking and service-oriented registered nurse with several years of experience. Well-versed in offering evidence-based, therapeutic care. Collaborative and motivational leader with expertise in training new nursing staff while providing top-notch service to patient populations.
Overview
16
16
years of professional experience
15
15
years of post-secondary education
Work History
Registered Nurse
The Ottawa Hospital
Ottawa
06.2010 - Current
- Provided patient care, conducted patient teaching assessments, and advocated for patient needs.
- Mentored fellow nurses by training, directing, and supporting them through orientation.
- Exhibited a respectful and professional demeanor with patients and team members.
- Utilized Epic and Microsoft Office Suite for effective documentation and communication.
- Pursued continuing education to stay updated on policies and procedures.
- Supported research efforts by adhering to specialized treatment protocols.
- Contributed to team development through participation in annual performance evaluations.
Care facilitator
TOH Hemodialysis Unit
08.2019 - 10.2019
- Oversaw operations of a 30-bed patient care unit, ensuring efficient care delivery.
- Collaborating with doctors and staff to make sure all patient needs were met within a timely manner.
- Applied strong communication skills to enhance patient interactions and documentation.
- Directed and supported clinical staff by providing guidance and instruction in daily operations.
- Critical thinking, managing conflict and keeping a positive work environment helped me navigate this position.
- Coordinated patient care plans with multidisciplinary teams to ensure comprehensive treatment in hemodialysis unit.
- Facilitated communication between patients, families, and healthcare professionals to enhance understanding and support.
- Provided crisis intervention services in emergency situations.
- Applied problem-solving and decision-making skills to address patient care challenges.
- Conducted assessments of clients to determine their needs and eligibility for services.
- Provided case management services, including coordinating with other agencies and organizations to ensure access to appropriate resources.
- Collaborated with clinical and administrative staff to meet patient needs.
Registered Nurse
The Nursing Registry
Ottawa
12.2012 - 08.2018
- Cared for patients awaiting a bed in Emergency, ensuring comfort and support in an autonomous role.
- Monitored patient vital signs and reported changes to healthcare providers.
- Educated patients and families on health management and discharge instructions.
- Provided emotional support to patients through active listening and compassion.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Collaborated with multidisciplinary healthcare team to develop and implement individualized treatment plans for optimal patient outcomes.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
Care Coordinator
TOH Hemodialysis Unit
Ottawa
- Covered when RN on vacation.
- Coordinated the transfer of patients to various units.
- Collaborating with doctors and healthcare teams making sure all patients have schedules when leaving the hospital.
- Coordinated travel arrangements for patients relocating or vacationing to ensure smooth transitions.
- Scheduled appointments for hemodialysis treatments and follow-up visits to optimize patient access to necessary services.
- Good understanding of the patient flow within the nephrology program
- Documented patient interactions and updates in electronic health record systems.
- Facilitated communication between patients and multidisciplinary care teams to address patient needs and enhance care coordination.
Education
Certification in Nephrology -
CNO
Ottawa 04.2015 - 06.2026
Bach of Science -
The University of Ottawa
Ottawa 09.2006 - 06.2010
Skills
- Licensed RN
- Patient care
- Care coordination
- Patient advocacy
- Patient education
- Healthcare collaboration
- Critical thinking
- Conflict management
- Team collaboration
- Communication skills
- Bedside manner
- Staff supervision
Affiliations
- ONA
- RNAO
- C-Neph
Awards
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Languages
- French advanced level
- English
- French advanced level
Timeline
Care facilitator
TOH Hemodialysis Unit
08.2019 - 10.2019
Certification in Nephrology -
CNO
04.2015 - 06.2026
Registered Nurse
The Nursing Registry
12.2012 - 08.2018
Registered Nurse
The Ottawa Hospital
06.2010 - Current
Bach of Science -
The University of Ottawa
09.2006 - 06.2010
Care Coordinator
TOH Hemodialysis Unit