Colleen Ross
Edmonton,AB
Summary
My previous jobs have all been front line customer services. I worked as a bank teller, and cashier so I am bondable. Over the years at AHS I have taken numerous courses on patient/customer care
Overview
36
36
years of professional experience
Work History
Supervisor
Alberta Health Services
02.1987 - 07.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Front line patients concerns. Ensuring that all issues were handled in the patients best interest.
Trainer
Alberta Health Services
03.2020 - 09.2021
Trained staff through out the Alberta on the new province wide computer program AHS was implementing
Education
High School Diploma -
Lockview Park Secondary
Port Colborne, ON09.1971
Skills
I am always empathetic with people
and do my best to ensure they are comfortable with the outcome of a situation
I am dependable and punctual ( average of 3days sick days per year over 20 years)
I have a 24/7 availability and also for short notice
I am a team player and enjoy working alone or with others
Languages
English
Professional Working
Timeline
Trainer
Alberta Health Services
03.2020 - 09.2021
Supervisor
Alberta Health Services
02.1987 - 07.2023
High School Diploma -
Lockview Park Secondary
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