Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Colleen Navales

Manteca

Summary

Proven Accounts Payable Specialist with outstanding communication and organizational skills. Experienced in leading payment processing and reconciling discrepancies, ensuring accuracy in financial transactions.

Overview

21
21
years of professional experience

Work History

Accounts Payable Specialist

Delicato Family Wines
Manteca
04.2023 - Current
  • Reviews invoices and compares them to purchase orders and receiving documents (three-way match).
  • Works directly with the procurement and receiving departments to reconcile any pricing or quantity variances.
  • Reconciles vendor statements and works with vendors to resolve discrepancies on invoices for discounts, errors, late payments, etc.
  • Leads in processing all electronic payments, including ACH and wires.
  • Leads in processing weekly check disbursement runs, and coordinates check signing schedule exceptions.
  • Assists in month-end close with accrual and expense analysis.
  • Process journal entries as needed.

Assistant Account Manager

Alera Group
Stockton
08.2021 - 04.2023
  • Managed client communications and addressed inquiries promptly.
  • Assisted in developing client proposals and presentations effectively.
  • Responded promptly to emails from customers concerning account status updates or product questions.
  • Assisted Account Managers in managing client relationships and resolving customer service issues.
  • Provided support with the preparation of renewal applications, proposals, and summaries.
  • Processed change request, and verified the accuracy of endorsement and premium audits.

Leal Collections Analyst

American International Group, AIG
San Francisco
11.2004 - 03.2016
  • Analyzed customer accounts to identify overdue payments and potential collections.
  • Coordinated with clients to establish payment plans and resolve account issues.
  • Reviewed account histories to assess risk and recommend collection strategies.
  • Utilized software tools to track collection efforts and monitor account status.
  • Facilitated communication between departments to streamline collection processes.
  • Ensured compliance with company policies and regulations during collection activities.
  • Provided excellent customer service while communicating effectively over the phone or via email
  • Reviewed legal documents related to past due accounts such as promissory notes or court orders.
  • Interacted with other departments to resolve discrepancies between customer accounts and billing statements.
  • Negotiated payment plans with customers based on their financial situation.
  • Maintained accurate documentation of all collections activities in the system database.

Education

Bachelor of Science - Business Administration

University of The Pacific
Stockton, CA
05-2021

Skills

  • Outstanding communication skills, both verbally and in writing
  • Excellent problem-solving, research, and resolution skills
  • Strong organizational skills and the ability to multi-task
  • Ability to work independently and with a team in a fast-paced, high-volume environment with emphasis on accuracy and timeliness
  • Two years' experience with SAP and Esker
  • Proficient in Microsoft Windows, Excel, and Word

Affiliations

  • Food and Travel

Timeline

Accounts Payable Specialist

Delicato Family Wines
04.2023 - Current

Assistant Account Manager

Alera Group
08.2021 - 04.2023

Leal Collections Analyst

American International Group, AIG
11.2004 - 03.2016

Bachelor of Science - Business Administration

University of The Pacific

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Colleen Navales