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Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Skilled at Skill with dedication to efficiency and accuracy.

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Dynamic and results-driven professional with a proven track record of rapid advancement in the hospitality industry, achieving the role of General Manager within one year of starting as a crew member. Demonstrated exceptional leadership and resilience during the challenges of the 2020 COVID pandemic, successfully stepping into the General Manager position following the previous manager's departure. Recognized for strong operational oversight and team management skills, consistently driving performance and enhancing customer satisfaction. Authorized to work in the U.S. for any employer, committed to excellence and passionate about fostering high-performing teams.

Professional position that will value my existing skills and abilities while providing for both personal and professional growth. Seeking a challenging and responsible position requiring professional skills combined with adaptability and resourcefulness. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Polite and professional individual who is successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Laura Kangegana

Overview

Work History

Cashier/Cook/Customer Service

Northwest Territories Health and Social Services

Prep Cook

Education

Secondary School -

High School Diploma -

Skills

Languages

Certification

Timeline

Northwest Territories Health and Social Services

Prep Cook

Cashier/Cook/Customer Service

Secondary School -

High School Diploma -

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