Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Colleen Devereaux-Power

Fort Saskatchewan,AB

Summary

Personable and dedicated Customer Service Representative with extensive experience in Construction industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

16
16
years of professional experience

Work History

Skilled Laborer

Kiewit
06.2022 - 01.2024
  • Collaborated with team members to streamline workflows and enhance productivity.
  • Demonstrated versatility in adapting quickly between different types of skilled labor tasks depending on project requirements.
  • Collaborated with team members to complete projects on schedule, ensuring high-quality results and client satisfaction.

Traffic Control Flagger

Smoke Signals Flagging
05.2021 - 01.2022
  • Informed construction crews about traffic and safety concerns and made appropriate adjustments.
  • Trained new flaggers on safety protocols and best practices.

Traffic Control Flagger/ Labourer

E Construction Ltd
05.2014 - 10.2020
  • Controlled traffic to protect work site integrity, crew safety and general public welfare.
  • Operated smooth drum and pad foot packers
  • Directed traffic around construction areas and obstacles to keep road crews safe.
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.

Cashier/Office Assistant

Orange store
09.2012 - 04.2014
  • Supported bookkeeping through financial transaction documentation, expense reporting and budget monitoring.
  • Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.

Client Service Representative

RBC
10.2007 - 05.2012
  • Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
  • Promoted client satisfaction by working with operational teams in proper resolution of service issues.
  • Managed and updated physical and digital client account information to keep records accurate and current.
  • Delivered high level of service and support to clients by ensuring that issues were responded to promptly.

Education

Home Support/Residential Care Attendant -

Okanagan College
04.2001

High School Diploma -

Salmon Arm Secondary
Salmon Arm, BC
06.1990

Skills

  • Effective Customer Communication
  • Conflict Resolution
  • Relationship Building
  • Good Work Ethic
  • Reliable & Trustworthy
  • Planning & Organizing

Education and Training

other,other

Timeline

Skilled Laborer

Kiewit
06.2022 - 01.2024

Traffic Control Flagger

Smoke Signals Flagging
05.2021 - 01.2022

Traffic Control Flagger/ Labourer

E Construction Ltd
05.2014 - 10.2020

Cashier/Office Assistant

Orange store
09.2012 - 04.2014

Client Service Representative

RBC
10.2007 - 05.2012

High School Diploma -

Salmon Arm Secondary

Home Support/Residential Care Attendant -

Okanagan College

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Colleen Devereaux-Power