Oversee and manage daily operations, processes and procedures.
Manage premises including the coordination of various maintenance and renovation projects.
Coordinate and maintain all commerical legal and insurance requirements.
Manage office IT and AV requirements with our IT supplier.
Work closely and report directly to organizational leadership at the level of Chair, CEO and President.
Monitor office workflow and administrative processes to keep operations running smoothly.
Create and regularly evaluate company documentation to verify alignment with regulatory requirements and government policy mandates.
Provide orientation to all new hires.
Assist in recruiting, hiring and training of junior team members.
Work closely and guide senior managers on performance issues and metrics and manage all staff terminations.
Manager, Operations & Services
Proof Strategies Inc.
02.1999 - Current
Similar responsibilities as current position of Director.
Company events: developed and managed budgets, all food and beverage arrangements, accommodation, travel and onsite execution. Events such as seasonal dinners, milestone events and included 20 plus company annual retreats with both domestic and international travel logistics.
Senior Account Coordinator
Environics Communications Inc.
02.1995 - Current
Updated internal databases with account information to maintain concise, clear records.
Ordered and maintained office supplies, office furniture and company collaterals.
Supported the CEO on administrative responsibilities.
Facilitated weekly status reports, project documentation and client billing.
Coordinated meetings, conference calls and travel logistics for senior level account management teams.
Managed receptionist and service desk staff.
Account Coordinator
Hill & Knowlton Strategies
05.1993 - 01.1995
Supported on public relations programs in both the financial and technology sectors.
Monitored campaign and client program performance and collaborated with internal teams to optimize campaigns.
Coordinated meetings, calls and sessions with several account teams.
Assisted in developing and implementing new business plans.