Experienced care provider with the proven ability to perform personal care tasks, administer medication, and monitor health conditions. Strong focus on teamwork and achieving results, adapting to changing needs. Reliable, compassionate, and skilled in communication and problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal Support Worker/Unregulated Care Provider
Bayfield Retirement Community
Kemptville, ON
01.2022 - Current
Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
Assisted clients with daily living activities, promoting independence and wellbeing.
Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Enhanced patient comfort by providing compassionate and attentive personal care.
Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
Developed trust-based relationships with clients through active listening and empathetic communication skills.
Remained calm during high-stress situations, demonstrating sustained focus and problem-solving in real-time.
Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
Reduced medication errors through thorough double-checking of prescriptions and dosages.
Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
Consistently adhered to strict safety guidelines while administering medications.
Created an efficient shift handover process which improved continuity of care between nursing shifts.
Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
Personal Support Worker
Hospice Care Ottawa, Ruddy-Shenkman Hospice
Ottawa, ON
01.2019 - Current
Utilized advanced assessment skills to identify changes in patient condition, promptly intervening to manage symptoms effectively.
Served as a liaison between patients, families, and healthcare providers to ensure clear communication and optimal care coordination.
Provided emotional support to patients and families, fostering a sense of trust and open communication.
Provided care for clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Personal Support Worker
Private Residence Autism and dementia Patient
Kemptville, Canada
01.2017 - 03.2020
Assisted clients with daily living activities, promoting independence and wellbeing.
Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among family members.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Enhanced patient comfort by providing compassionate and attentive personal care.
Education
Health Care Aide Certificate - Equivalent to the Ontario PSW program
Assiniboine Community College
Brandon, MB
05-2000
Licensed Practical Nurse Program - theoretical component, Equivalent to the Ontario RPN program
Assiniboine Community College
Brandon, MB
04-2000
Skills
Medication Administration
Direct Patient Care
Patient Assessment
Critical Thinking
Oragnization
Clinical Documentation
Patient Education
Clinical judgment
Compassionate Care
Family Education
Care plan implementation
Palliative Care
Certification
Non Violent Crisis Intervention
Alzheimer’s and Dementia
Feeding and swallowing
Lifts and Transfers
N95 Mask Fit
WHMIS
4 Step Safety Awareness
First Aid + CPR AED
References
Available Upon Request
Educationandprofessionaldevelopment
Assiniboine Community College, Brandon, MB, Health Care Aide Certificate (Equivalent to the Ontario PSW program), 2000
Assiniboine Community College, Brandon, MB, Licensed Practical Nurse Program – theoretical component (Equivalent to the Ontario RPN program), 1996-1999
Timeline
Personal Support Worker/Unregulated Care Provider
Bayfield Retirement Community
01.2022 - Current
Personal Support Worker
Hospice Care Ottawa, Ruddy-Shenkman Hospice
01.2019 - Current
Personal Support Worker
Private Residence Autism and dementia Patient
01.2017 - 03.2020
Non Violent Crisis Intervention
Alzheimer’s and Dementia
Feeding and swallowing
Lifts and Transfers
N95 Mask Fit
WHMIS
4 Step Safety Awareness
First Aid + CPR AED
Health Care Aide Certificate - Equivalent to the Ontario PSW program
Assiniboine Community College
Licensed Practical Nurse Program - theoretical component, Equivalent to the Ontario RPN program
Personal Support Worker/Unregulated Care Provider at Bowmanville Creek Retirement HomePersonal Support Worker/Unregulated Care Provider at Bowmanville Creek Retirement Home
Unregulated Care Provider/Personal Support Worker at St Charles Retirement HomeUnregulated Care Provider/Personal Support Worker at St Charles Retirement Home
Personal Support Worker/Unregulated Care Provi(UCP)- Part Time at Westwood Retirement HomePersonal Support Worker/Unregulated Care Provi(UCP)- Part Time at Westwood Retirement Home
Unregulated Care Provider/Personal Support Worker at Chartwell Retirement ResidencesUnregulated Care Provider/Personal Support Worker at Chartwell Retirement Residences