Colleen Beasley

Provide direct SSVF services to Veterans and their families. Communicate daily with client and community partners. Assess individual needs, coordinate targeted goals, and provide connections to education, employment, VA and public benefits. Maintain case notes and financial reports. Construct progress tracking and strategic goals alongside other paperwork in accordance with VA Guidelines. Protect confidential client information within HMIS database system.

Managed front of house operations for the Balboa and Civic Theatres. Supervised daily operations of theatre facilities, ensuring compliance with safety and service standards. Directed staff and volunteer ambassadors, conducted nightly briefings, and streamlined communication between departments to enhance operational efficiency during events. Transcribed nightly performance reports, tracked staff performance charts, and developed training materials.

Served as main communicator between the CEO, the corporate office and all other branch locations. Streamlined executive schedules, optimizing time management and prioritizing critical meetings. Created and distributed message campaigns, assembled companywide documentation, prepared reports for board meetings, and created marketing items and engagement materials. Facilitated operations alongside Human Resources, Accounting, and the Executive management teams.

Managed office operations, digital communications, and organizational scheduling. Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization. Maintained communication between clients to manage office activities, coordinated with partnering organizations and stakeholders, and developed slides and pitch talking points. Oversaw inventory management, ensuring adequate supplies for office functions.

Served as the Executive Secretary for the Board of Directors. Coordinated email campaigns and acted as the community liaison. Developed brand and marketing assets, managed social posts and accounts, and edited podcast videos for targeted audience. Scheduled meetings and zooms. Increased brand visibility through creation of engaging content, innovative print and digital productions for multi-media platforms.