Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
12
12
years of professional experience
Work History
Sales Consultant
North Island Nissan
04.2014 - 06.2025
Developed tailored sales strategies to meet diverse customer needs.
Conducted comprehensive product demonstrations to enhance customer engagement.
Managed customer relationships, ensuring high levels of satisfaction and loyalty.
Helped train new employees.
Won Nissan's Award of Excellence for Western Canada, a combination of sales volume and customer service results.
Financial Services Representative
CIBC
01.2013 - 03.2014
Guided clients through financial product options, ensuring informed decision-making and satisfaction.
Guided clients through mortgage options, as well as taking and submitting applications to underwriters.
Successfully passed the Canadian Securities Course in order to be allowed to sell Mutual Funds in Canada.
Education
Certification - Securities
Canadian Securities Institute
Nanaimo, BC
03-2013
Skills
Time management
Customer relationship management
CRM proficiency
Objection handling
Territory management
Accomplishments
Ranked #1 in Western Canada for 2021 for Nissan Canada for the Award of Excellence - attended an event in Toronto to receive this honor.
Received recognition from Nissan Canada for sales and service every other year of employment as well.