Colin Washenfelder
Saskatoon,SK
Summary
Focused Sales Trainer offering advanced knowledge of sales team development and mentorship illustrated over 20 years of superior Automotive industry performance. Organized and attentive to detail with aptitude for training document creation and program management. Organized Sales Trainer aiming to leverage 20 years of industry expertise. Well-versed in collaborating with HR to coordinate hiring vents and implement training protocols to drive employee performance.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Sales Trainer
AUTOGROSS MARKETING
04.2017 - Current
- Travel from to various dealerships, conducting private sales for invited customers
- Involves cold calling, greeting customers, organizing sales and finance teams.
Small Business Advisor
Scotiabank
09.2009 - Current
- Crafted business plans that identified long term company goals and also detailed smaller goals to keep organization on track.
- Met with small business owners to discuss organizations, what each hoped to achieve and what products and services would be offered.
- Monitored operational activities to ascertain effectiveness of results and which areas could use better oversight.
- Delivered extensive knowledge of federal and state tax laws and regulations to small businesses.
SENIOR FINANCE MANAGER
ACURA CENTRE OF SASKATOON
05.2015 - 12.2016
- Sales guild top achiever Acura
- Managed finance department which included sub-prime department
- Helped clients select finance, insurance, and protection products to match their wants and needs
- Responsible for creating, reviewing and completing paperwork while making sure all documentation is regulatory compliant
- Responsible for funding of contracts and is completed in a timely manner
- Responded to telephone and in-person requests for information
- Contacted satisfied customers to offer additional services
- Collected and processed payments
- Resolved customer concerns promptly to maintain satisfaction
- Earned numerous recognitions for exceptional customer service
- Prepared sales contracts.
Finance Manager/Sales manager
ICARCANADA
10.2010 - 04.2014
- Managed sales team, desking deals, maintain great relationships with all finance companies, prime and non-prime
- Trained in negotiations and time management
- Resolved an average of 20 customer complaints per month regarding sales and service
- Monitored customer preferences to determine focus of sales efforts
- Attended and completed Symtech business manager course, with focus on menu selling
- Currently enrolled in Grant Cordone online training
- Supported the sales team in writing proposals and closing contracts
- Developed quarterly and annual sales department budgets
- Developed a comprehensive training program for new sales associates
- Contacted customers by phone and email in response to inquiries
- Promptly resolved all customer requests, questions and complaints.
FINANCE MANAGER/SALES MANAGER
NEEDACAR
01.2008 - 10.2010
- Managed relationship with independent garages and suppliers
- Received and processed cash and credit payments for in-store purchases
- Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments
- Recommended and helped customers select vehicles based on their needs
- Created, completed, and thoroughly reviewed clients paperwork
- Scheduled delivery times with clients to ensure the perfect delivery
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
- Built relationships with customers and the community to establish long-term business growth.
SALES CONSULTANT
PINEWOOD FORD
09.1998 - 06.2008
- Participated in various incentive programs and contests designed to support achievement of production goals
- Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts
- Won many sales awards both internally, and Nationally
- Attended and completed Joe Verde sales training
- Maintained high level of customer satisfaction and retention.
SALES
MID-TOWN FORD
09.1993 - 09.1998
- Won sales leader award my first year of Automobile sales
- Won Ford Motor Company national Summit award, given to top 10 percent sales volume nationally
- Became versed in Reynolds and Reynolds DMS system and service system
- Won many sales awards internally, regionally and nationally
- Attended and completed many sales training courses such as Grant Cordone and Manitoba motor dealers.
Skills
- Microsoft Office (10 years)
- Reynolds and Reynolds (10 years)
- Communication negotiating (10 years)
- ADP automotive software (4 years)
- Sales report analysis
- Training documentation
- Pipeline Management
- Sales Coaching
Accomplishments
Scotiabank Best of the Best Culture Catalyst award winner 2023
Elevated to Senior Small Business Advisor when Scotiabank introduced program 2022
Additional Information
SKILLS
Customer relations Problem solving strength
Sales expertise Interpersonal communication skills
Revenue generation Accomplished manager
Account development Empowers high-performing sales teams
Scheduling understanding
Records management
Personal Information
Title: Experienced Industry leader
Languages
English
Certification
Moody's Certificate in Small Business Banking - April 25,2022
Timeline
Sales Trainer
AUTOGROSS MARKETING
04.2017 - Current
SENIOR FINANCE MANAGER
ACURA CENTRE OF SASKATOON
05.2015 - 12.2016
Finance Manager/Sales manager
ICARCANADA
10.2010 - 04.2014
Small Business Advisor
Scotiabank
09.2009 - Current
FINANCE MANAGER/SALES MANAGER
NEEDACAR
01.2008 - 10.2010
SALES CONSULTANT
PINEWOOD FORD
09.1998 - 06.2008
SALES
MID-TOWN FORD
09.1993 - 09.1998
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