Colin Tidwell
Los Angeles
Summary
Dynamic Store Manager with a proven track record, excelling in customer service and problem-solving. Successfully enhanced store operations and employee performance through effective training and relationship building. Known for maintaining a safe environment and addressing customer and employee concerns, ensuring a positive shopping experience.
Overview
6
6
years of professional experience
Work History
Store Manager
Pop Mart
02.2025 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Manager
Allen Edmonds
02.2022 - 02.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Store Manager
Aldo Shoes
09.2020 - 02.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Manager
Indochino
02.2019 - 01.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Learning ETC
Culver City, CA05.2012
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Friendly and positive
- Outstanding communication skills
- Shift scheduling
- Recruitment and hiring
- Relationship building and management
Timeline
Store Manager
Pop Mart
02.2025 - Current
Assistant Manager
Allen Edmonds
02.2022 - 02.2025
Store Manager
Aldo Shoes
09.2020 - 02.2022
Assistant Manager
Indochino
02.2019 - 01.2020
High School Diploma -
Learning ETC
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