COLIN TEAROE
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Park Supervisor
WildPlay Elements Park
12.2021 - Current
- Ensured park safety by implementing effective risk management measures and protocols.
- Streamlined maintenance processes for improved park cleanliness and guest satisfaction.
- Managed staff schedules and assignments.
- Collaborated with local community groups to organize events, fostering positive relationships and partnerships.
- Conducted regular inspections of park facilities to identify areas needing repair or improvement.
- Provided exceptional customer service by addressing guest concerns and feedback.
- Trained new employees, promoting a high standard of performance among staff members.
- Reviewed incident reports for accurate documentation and appropriate follow-up actions when necessary.
- Fostered a positive work environment through team building activities, improving overall morale among staff members.
Operations Manager
VRKADE/VRCORE
01.2021 - 12.2022
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Implemented process improvements, resulting in increased productivity and reduced operational costs.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced system performance by implementing and maintaining hardware and software upgrades.
- Managed and maintained sales and productivity through the COVID-19 pandemic.
Education
Bachelor of Tourism Management - Major in Recreation Management
Vancouver Island University
Nanaimo, BC12.2020
High School Diploma -
Nanaimo District Secondary School
Nanaimo, BC08.2014
Skills
- Workforce Management
- Staff Development
- Business Administration
- Complex Problem-Solving
- Verbal and Written Communication
- Risk Management
- Conflict Resolution
- Schedule Management
- Customer Service
- Human Resources Management
- MS Office
- Facility Maintenance
Timeline
Park Supervisor
WildPlay Elements Park
12.2021 - Current
Operations Manager
VRKADE/VRCORE
01.2021 - 12.2022
Bachelor of Tourism Management - Major in Recreation Management
Vancouver Island University
High School Diploma -
Nanaimo District Secondary School
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